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Computer Support - Customer Service

Staffing Resources Duluth, GA
  • Expired: over a month ago. Applications are no longer accepted.

The Customer Support Representative is responsible for maintaining a professional relationship with customers and co-workers by providing responsive, thorough and courteous technical support. This is an Entry Level position.
Skills required for this position include:
• Microsoft Office,( Team Viewer, Smartsheets, SharePoint, etc.-not req)
• Solve technical problems and provide support for all assigned areas
• Provide timely and thorough resolutions to any customer issues
• Keep customer’s updated at all times during the process and “own” the issue until resolved satisfactorily
• Educate the customer as you resolve their issue and work as a team
• Provide timely follow-up via phone and email to ensure customer’s satisfaction and realization that you are actively working to resolve their issue
• Recommend procedure modifications or improvements
• Ability to be on-call as needed, and may include nights and weekends on a rotational basis with comp time provided
• Always utilize excellent customer service skills and exceed customer expectations
Great atmosphere with benefits including medical, dental, vision, 401K and bonuses...

Staffing Resources

Why Work Here?

Stable growing company


Duluth, GA