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Call Center Representative

StaffEx Ponte Vedra, FL
  • Posted: 23 days ago
  • $15 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Dental

StaffEx is currently hiring Call Center Representatives for a vacation rental property management company in the Ponte Vedra Beach area. They offer 8 hour shifts between 6:30 am- 10 pm. (Must be open to weekends and holidays.) The hourly pay rate is $15 with excellent benefits package after probationary period.

The Call Center Representative responsibilities include receiving information via telephone/email and appropriately coordinating and responding to guest requests, questions and inquiries. The agent will act as a liaison between guests and management or other departments to resolve issues. Must possess the skill to discern when to escalate complex issues to management in order to ensure the guests receive consistent and timely service. The agent must have the ability to capture as many reservations as possible by utilizing effective selling techniques and assist guests by selling future reservations.

Requirements:

- Flexibility of schedule; ability to work days/nights, weekends and holidays as necessary

- Ability to keep accurate records (email, applications/programs, etc.)

- Answer telephone calls and emails in a professional manner

- Must be time efficient and detail-oriented and possess problem solving skills

- Outstanding communication skills (written and oral)

- Ability to work in a fast-paced environment

- Strong computer proficiency

- Ability to multi-task and work within several computer applications at the same time

- Ability to work independently with minimal supervision

**MUST BE WILLING TO DRIVE TO THE PONTE VEDRA AREA DAILY!**

StaffEx

Better talent. Better opportunities. Better results. Established in 2009, StaffEx was intended to bring a more hands-on, less corporate approach to staffing and recruiting. The StaffEx Difference Small firm, able to build close relationships with each client Tour clients’ facilities to get to know clients’ businesses Cater to what clients need, not what we want to sell Coach employees to help them get better jobs and serve clients better As a small, locally owned Tampa Bay-area firm, we focus on administrative, light industrial and skilled trades, providing temporary, temp-to-hire staffing and direct hire recruiting. We also offer strategic staffing and payrolling solutions to simplify your staffing function and reduce the time you spend on administrative tasks. Our mission is to build close relationships with our candidates and clients to understand and help achieve their dreams.

Address

Ponte Vedra, FL
USA

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