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Customer Care Representative

Staff Management | SMX Olathe, KS
  • Posted: March 22, 2018
  • Full-Time

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.
Looking to work for a company with paid training, temp to perm opportunities, and excellent opportunities for career advancement? Apply today for the Consumer Loyalty Representative position with Staff Management | SMX.
This position provides support for consumer and business-related requests by responding to requests via phone and email. They identify products and provide one-call resolution for problems and inquiries.
Industry: Customer Service/Call Center.
Duties: This position is responsible for driving consumer loyalty for the client's business through; exceptional customer service, warranty support, pre-purchase support, technical assistance, and problem resolution. The representative portrays a positive image for the company by accurately addressing all customer inquiries professionally and courteously. The
representative provides superior customer service and acts as the customer advocate
to continually improve the level of customer satisfaction.
Employment Types: Temp to Hire, Full Time.
Recruiting Center: Staff Management, 2119 E Kansas City Rd, Olathe, KS 66061.
Work Location: Staff Management, 2119 E Kansas City Rd, Olathe, KS 66061.
Job Types: Call Center, Customer Service Rep.
Shifts: 1st Shift.
Attributes: Background Check, Drug Test, Must be at least 18 years old.
Benefits: Casual Dress Code, Other on the spot perks, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance.
Education Required: HS Diploma or GED.
Starting Wage: $13.00.
Pay Rate: Pay rate varies.
Required Skills:
The warehouse associate will have the following attributes:
- Excellent verbal, written, customer service, and analytical skills
- Computer skills/Typing skills, MS Office
- Professional phone etiquette
- Ability to multi-task, reacts well to pressure, treats others with respect
- Identifies and resolves problems promptly
- Prioritizes and plans work activities
- Focuses on solving conflicts and listening to others
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Staff Management | SMX

Address

Olathe, KS
66063 USA

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