Collector/Customer Service Representative

We have multiple opening for temp-to-hire Collections Specialist. Company is located near the Airport. Great opportunity to get your foot in the door with a established organization and grow your career. Schedule is Monday-Friday from 9:00am-6:00pm and every other Saturday from 8:00am-Noon. The Saturday that you do work, you can take one 1/2 day during the week. Role is going to be in office. Please be aware when applying.

Qualifications

• Must have strong communication skills and be comfortable talking to others over the phone for extended time periods
• Be able to always maintain a professional attitude when dealing with consumers and their past due accounts
• Be Highly self-motivated and able to work in an environment that promotes positive debt collection practices

Responsibilities

• Debt Collection Specialists assist consumers with the resolution of past due accounts across multiple market verticals such as healthcare, utility, retail, and government
• The role is performed in a call center environment and involves both inbound and outbound contact answering questions regarding open balances assigned by our clients, processing payments, and setting up payment arrangements
• No experience in collections or in a call center environment is required
• A multi-step training and coaching program will ensure your overall success and also that you meet all Federal and State Collection laws