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Bilingual Customer Service Representative

Staff Depot Perm Search
Mississauga, ON
  • Expired: 28 days ago. Applications are no longer accepted.
Job Description

Our client, a leading supplier & distributor of after-market truck parts, is seeking a dynamic individual to support the client services team.

 

Why work here:

  • Supportive management with friendly work environment
  • Hybrid workplace (3 days in office)
  • Free parking onsite
  • Company benefits
  • Immediate opening

 

Location: Mississauga

Work Schedule: Monday to Friday, Days

Salary: $50,000-$55,000 depending on skill set and experience

 

Responsibilities

 

  • Communicates with distributors, manufacturers & end-user customers
  • Receives orders via telephone, fax, email and CRM software
  • Works closely with shipping to manage order requirements.
  • Processes credits, discrepancies, manual billing
  • Supports technical calls from customer base that requires good understanding of products
  • Analyzes information from manufacturers such as schedule releases and order processing data
  • Supports District Sales Managers
  • Verifies Proof of deliveries and works with carriers on problem shipments
  • Prepare warranty return paperwork
  • Process freight bills
  • Verify shipment paperwork checking for correct part numbers and quantities
  • Provides French support, translate bulletins, catalogues, etc. as required

 

Qualifications

  • College diploma in applicable field of study
  • Excellent French & English verbal and written communication
  • Above average software proficiency including MS Office Suite & Oracle CRM (NetSuite an asset)
  • Accurate Data Entry with ten key skills
  • At least 2 years’ experience in corporate Customer Service / Sales & Marketing.
  • Ability to effectively listen and apply information to seek resolutions
  • Clear criminal record

 

Send your resume today for consideration!

Company Description
Staff Depot is a locally owned staffing agency based in Mississauga that services the Greater Toronto area. We specialize in light industrial and clerical placements. We offer positions such as: forklift drivers, general labour, receptionist, reach operator, warehouse supervisor, data entry, logistic clerk, and more.

Staff Depot Perm Search

Address

Mississauga, ON
CAN

Industry

Business