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Psychiatric Crisis Worker, Trauma Response Team

St. Charles Youth & Family Services Inc
Milwaukee, WI
  • Posted: 29 days ago
  • Full-Time
Job Description


Perform Social Work and Crisis Mental Health services as a member of a mobile, community-based crisis intervention team providing services to youth and families in the community as a part of a nationally recognized team. This position has a special emphasis on responding to youth who have been exposed to traumatic violence. Settings include home, relative placements, school, foster home and adoptive resources, shelter care, group homes and other settings.

Specific Duties & Responsibilities

  • Provide psycho-social and AODA assessments to children and their families in crisis situation due to an emotional, behavioral or mental health problem; initiate request for required services, phone calls, agency information, etc.
  • Provide crisis intervention services and crisis focused treatment to families until Follow-up services can be obtained for children and their families. Serve as a referral resource for families to obtain follow-up mental health services.
  • Function as a member of a community-based mental health team in diagnostic formulation and implantation of stabilization services, short term crisis, immediate treatment techniques, strategies and plans for children, adolescents and their families.
  • Coordinate services of the crisis team with community agencies and police, youth services, Childrens Court, schools, etc. to identify and obtain emergency resources and services for children and juveniles in a mental health crisis.
  • Serve as a consultant to and provide liaison services with the case managers and other treatment staff in Wraparound Milwaukee.
  • Respond to emergency phone calls and provide crisis interventions to help alleviate a mental health crisis and provide information about coordinated and additional resources to families and follow-up services.
  • Work closely with MCBHD Psychiatric Crisis Service in assisting them in screening potential admissions and providing community based crisis service.
  • Maintain records, reports, and legal documents.
  • Arrange transportation, or transport if necessary, children needing to be placed in Emergency runaway shelter, foster care placement, respite care, PCS or other settings.
  • Prepare reports required by the court, schools, Child Welfare, police agencies or other legal entities.
  • Educate and train mental health professionals and para-professionals.
  • Supervise para-professional mental health aides or assistants working with the crisis Team.
  • Assist Crisis Services by utilizing “Wraparound” program funds to purchase needed Community resources and services.
  • Perform other duties as required.


  • Master’s degree in Social Work, Counseling, or related field preferred.
  • Bachelor’s degree in Social Work, Counseling, or related field required with 2 years relevant experience and skills.
  • Bilingual (Spanish) desired.
  • Experience and state licensure preferred
  • Substantial training and experience in mental health, particularly focusing on children and adolescents.
  • Knowledge of Wraparound philosophy.
  • Knowledge base of adolescent and family issues and dynamics.
  • Knowledge of the Wisconsin Children’s Code and juvenile justice systems.
  • Knowledge of human growth and development theories.
  • Ability to prepare formal reports.
  • Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of individuals, families and communities and protects and preserves the dignity of each.
  • Strong verbal and written communication skills.
  • Valid Wisconsin driver’s license and liability insurance.
  • Ability to use vehicles for work related duties according to the agency’s insurance liability standards.
  • Ability to accurately perform record keeping and documentation entries.


  • Indoor/outdoor requirements
  • Local travel as required fulfilling essential functions of the position.
  • Must be able to work on weekends as well as 1st or 2nd shift all determined by the needs of the program - primarily night and weekend hours are expected.

St. Charles Youth & Family Services, Inc. is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

St. Charles Youth & Family Services Inc


Milwaukee, WI
53218 USA



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