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Psychiatric Crisis Worker-CMC

St. Charles Youth & Family Service Milwaukee, WI
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental


Perform Social Work and Crisis Mental Health services as a member of a mobile, community-based crisis intervention team providing services to youth and families in the community as a part of nationally recognized team. Settings include home, relative placements, school, foster home and adoptive resources, shelter care, group homes and other settings.

Specific Duties & Responsibilities

  • Provide psycho-social and AODA assessments to children and their families in crisis situations due to an emotional, behavioral or mental health problem; initiate request for required services, phone calls, agency information, etc.
  • Provide crisis intervention services and crisis focused treatment to families until Follow-up services can be obtained for children and their families. Serve as a referral resource for families to obtain follow-up mental health services.
  • Function as a member of a community-based mental health team in diagnostic formulation and implantation of stabilization services, short term crisis, immediate treatment techniques, strategies and plans for children, adolescents and their families.
  • Coordinate services of the crisis team with community agencies and police, youth services, Childrens Court, schools, etc. to identify and obtain emergency resources and services for children and juveniles in a mental health crisis.
  • Serve as a consultant to and provide liaison services with the case managers and other treatment staff in Wraparound Milwaukee.
  • Respond to emergency phone calls and provide crisis interventions to help alleviate a mental health crisis and provide information about coordinated and additional resources to families and follow-up services.
  • Work closely with MCBHD Psychiatric Crisis Service in assisting them in screening potential admissions and providing community based crisis service.
  • Maintain records, reports, and legal documents.
  • Arrange transportation, or transport if necessary, children needing to be placed in Emergency runaway shelter, foster care placement, respite care, PCS or other settings.
  • Prepare reports required by the court, schools, Child Welfare, police agencies or other legal entities.
  • Educate and train mental health professionals and para-professionals.
  • Train and guide para-professional mental health aides, interns or assistants working with the crisis Team.
  • Answer and respond timely to crisis calls in the community
  • Assist Crisis Services by utilizing “Wraparound” program funds to purchase needed Community resources and services.
  • Perform other duties as required.


  • Master’s degree in Social Work, Psychology or related field strongly preferred.
  • Bachelor’s degree in Social Work, Psychology or related field required along with 5 years applicable experience with target population.
  • Experience and state licensure strongly preferred.
  • Bilingual is highly preferred.
  • Substantial training and experience in mental health, particularly focusing on children and adolescents.
  • Knowledge of Wraparound philosophy.
  • Knowledge base of adolescent and family issues and dynamics.
  • Knowledge of the Wisconsin Children’s Code and juvenile justice systems.
  • Knowledge of human growth and development theories.
  • Ability to prepare formal reports.
  • Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of individuals, families and communities and protects and preserves the dignity of each.
  • Strong verbal and written communication skills.
  • Valid Wisconsin driver’s license and liability insurance.
  • Ability to use vehicles for work related duties according to the agency’s insurance liability standards.
  • Ability to accurately perform record keeping and documentation entries.


  • Indoor/outdoor requirements.
  • Local travel as required fulfilling essential functions of the position.
  • Required to work on weekends as well as 1st and 2nd shift on rotation.
  • Required to work 3rd shift as determined by the needs of the program.

St. Charles Youth & Family Service

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