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Email Customer Service Representative

SquareShark Raleigh ,NC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

SquareShark makes custom merchandise for big YouTube channels, musicians, brands, celebrities, and other popular personalities. We are a start-up, so this position has lots room for growth, with raises, bonuses, and promotions as we expand. The applicant will be responsible for providing friendly and professional customer email support and preparing labels for our shippers. We are looking for someone who is passionate and excited by the work that we do.

Skills / Personality Traits Needed:

  • Strong communication skills (both written and verbal)
  • Proficiency with computers, including fast typing abilities and knowledge of general web-based software
  • Experience with email customer support
  • Understanding of grammar, spelling, and email structure

We are looking for someone who is self motivated and hard working. The correct candidate should be a fast learner, and able to adapt quickly.

The position can be adapted to PT or FT.

If you are interested in this position and want to grow with our company, please apply with us and we will be happy to take a look at your credentials. When you apply, please include a cover letter or note that tells us (1) a brief introduction about you, and (2) why you are interested in this job specifically. Please note that applications without the above questions answered will not be considered. Thank you for your interest and we hope to work with you soon!
 

COVID-19 considerations:
Small office team, masks required at all times for everyone without exception, hand sanitizing and surface disinfection daily, HVAC level filtration, not retail / non-customer facing job.

Company Description
Our company makes custom merchandise for big YouTube channels, musicians, brands, celebrities, and other popular personalities. SquareShark is a turn-key solution including completely custom product manufacturing, importing, storage, customer service, fulfillment and distribution, business development, graphic design, custom software development, and more. We are a start-up, so our job positions have lots room for growth, with raises, bonuses, and promotions as we expand. COVID-19 considerations: Small office team, masks required at all times for everyone without exception, hand sanitizing and surface disinfection daily, HVAC level filtration, not retail / non-customer facing job.

SquareShark

Why Work Here?

SquareShark is a rapidly growing start-up with lots room for growth, with raises, bonuses, and promotions as we expand.

Our company makes custom merchandise for big YouTube channels, musicians, brands, celebrities, and other popular personalities. SquareShark is a turn-key solution including completely custom product manufacturing, importing, storage, customer service, fulfillment and distribution, business development, graphic design, custom software development, and more. We are a start-up, so our job positions have lots room for growth, with raises, bonuses, and promotions as we expand. COVID-19 considerations: Small office team, masks required at all times for everyone without exception, hand sanitizing and surface disinfection daily, HVAC level filtration, not retail / non-customer facing job.

Address

raleigh
Raleigh, NC
USA

Website