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Program Specialist - Rental Assistance Office

Springfield Housing Authority
Springfield, MA
  • Posted: over a month ago
  • Full-Time
Job Description

The Springfield Housing Authority, consistent with its equal opportunity and affirmative action policies, invites applicants for the position of: Program Specialist, Rental Assistance Office. M-F 8:00 am – 4:30 pm. Rate: $19.08 /h. Excellent benefits package.

To apply for the position applicants must forward a resume and cover letter to Springfield Housing Authority, Human Resources, 60 Congress Street, Springfield, MA 01104, fax to 413-234-3791, email to or apply online at

Position will remain open until filled.

 Program Specialist (non-exempt)

Receive and review tenant applications to ensure basic eligibility for program participation. Maintain records. Prepare and issue vouchers to clients. Evaluate progress of clients ascertaining additional assistance as needed. Maintain active communication with property owners and representatives of dwelling owners compiling lists of available housing units. Assist prospective tenants in search of rental housing with personal assistance and counseling. Arrange for on-site inspections of units, prepare necessary report, and follow up on any repairs prior to occupancy. Receive tenant or property owner complaints and arrange for a hearing if problems cannot be resolved. Compute rent based on tenant income information and review against lease documents. Provide oral/written reports as required. Terminate tenants no longer eligible to participate in the program.

 High school diploma or its equivalency.  Knowledge of federal regulation preferred.  At least one year experience in general office and clerical work, including computer work.  Duties require attention to details, data and documentation, effective interpersonal skills, use of various office equipment and software. Effective written and verbal communications skills required. Bi-lingual preferred.



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Springfield Housing Authority


Springfield, MA



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