Looking for an environment which will help foster your skills as well as encourage you to make your own personal mark on a company’s culture and success? SpotOn is the place for you!
This is a full-time Remote position in Nashville, TN
Onsite installs will be concentrated on Mon-Wed occasionally outside of this window for special projects.
Mon-Thurs will be the normal work week. Over forty hours will happen but still generally consolidated to these times.
Average install/training/go live will be 10-12 hours some will be shorter. Restaurant complexity dependent and number of workstations.
Sunday night travel for Monday install or Sunday night hardware install will happen occasionally.
The long term goal is to do two installs a week. Generally, Monday and Wednesday.
Install will consist of:
Hardware install- workstations, pin pads, printers, cash drawers, switches
Router/ firewall, patch cables.
Printing programming and routing
Reporting training and batch confirmation the day after go live.
Menu reviews (remotely)
Updating HubSpot (our CRM)
Scheduling your installs and keeping calendar up to date.
Staying in constant communication with merchant and the implementation team.
You will not be responsible for:
Installing mounting brackets (we will attach computer to installed brackets)
Running network cables longer than patch cables
Terminating ends, punching down or installing keystones (occasional exception)
Electrical other than our power strips
Here is what we have to offer!
A supportive learning environment
Casual dress code
Health / Dental / Vision / 401K / Life Insurance Benefits
Experience working in Implementation, Restaurants or doing Installs
Possess strong analytical and critical problem-solving skills
Excellent written and verbal English and Spanish communication skills
Ability to interact with and coach Restaurant managers and owners
SpotOn is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.