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Service Technician - St. Cloud, MN

Spencer Technologies Saint Cloud, MN
  • Expired: 13 days ago. Applications are no longer accepted.


Technicians will be installing and repairing data communications lines and equipment, staging, configuring and supporting a wide selection of retail and network equipment including but not limited to traffic counters, point of sale servers, cash registers, wireless access points, amps, camera’s, routers and switches. This position will require a dynamic person with good troubleshooting skills as well as customer service capabilities. The ideal candidate will be familiar with various retail and network technologies, equipment and capabilities.

Due to the reactive nature of this position, service techs will be required during established working hours to be available on very short notice and respond promptly via cell phone. In addition, service techs will work nights and weekends.

Spencer Technologies services some of the top retail and multi-store organizations in the country and strives to provide unparalleled service and support.

Role and Responsibilities – Primary

  • Review and complete work orders to move, change, install, repair, or remove data communications equipment such as cabling, wires, POS, CCTV, phone systems, computer terminals, audio systems, DVR’s, digital signage, traffic monitoring systems and analytics, people counters, as well as wireless RF units.

  • Analyze, troubleshoot, document wide variety of technical issues from CCTV and A/V to network and wiring

  • Read technical manuals to learn correct settings for equipment

  • Plan layout and installation of data communications equipment

  • Connect microcomputer or terminal to data communication lines

  • Disassemble equipment and inspects and tests wiring to locate and repair problem

  • Modify equipment in accordance with user request

  • Test communication lines to ensure that specifications are met

  • Enter commands into computer to test equipment

  • Read messages on computer screen to verify that data is being transmitted between locations according to specification

  • Speaks clearly, concisely and effectively, listen to, and understand information and ideas as presented verbally

Required Skills

  • Phone systems experience (3 years preferred)

  • CompTIA A+ and Comp TIA Network+ or equivalent certifications preferred

  • Excellent knowledge of basic Networking

  • CCTV, Camera and A/V expertise

  • Good understanding of technology concepts and design, specific focus on store architecture

  • Retail or Multi-Store environment experience preferred

  • Enjoys fast pace work environment, and ability to multitask

  • Self-starter who takes initiative, is open minded, and is a team player

  • Positive attitude with good energy

  • Displays integrity and accountability

  • Ability to communicate well both written and orally

  • Ability to manage time effectively and meet deadlines

  • Travelling required – some overnights

  • Available to work evenings, weekends, and overtime

  • Must maintain a valid Driver’s License

  • Driving Record must be incident free for last 3 years

  • Able to lift at least 50 lbs

  • Able to climb 12 ft ladder

  • Able to sit, stand, kneel and/or walk for long periods of time

Spencer Technologies

Why Work Here?

Spencer Technologies sets the standard for experience, technical expertise, unparalleled customer service and absolute reliability.

Encompassing over 45 years of corporate evolution, today's Spencer Technologies is the leading provider of end to end IT life cycle solutions for literally every type of major corporation in the retail market — from specialty stores and department stores to DIY and restaurants. Our team is comprised of retail and technical experts to ensure solutions are sound and relevant allowing us to provide the highest quality of service to top retailers throughout the world. More importantly, we set the standard for experience, technical expertise, unparalleled customer service and absolute reliability.


Minneapolis, MN
Saint Cloud, MN