Data Communication Technician (Remote)

POSITION: Data Communications Technician

Spencer Technology is a global provider of field services and support and related offerings to channel and end users alike. Focused on infrastructure covering cabling through to all the active equipment, Spencer actively helps customers with their digital challenges supporting them with design, engineering, procurement, deployment, and aftercare needs to enable customers a cost-effective means by which to address these challenges. Spencer services a significant number of well-known brands such as Louis Vuitton, Specsavers and Swarovski.

Our core values are:

1. Client First

2. Integrity

3. Innovative

It is critical that these values resonate with you and you are willing to make a commitment to actively represent these values in the work that you do.

JOB DESCRIPTION:

Technicians will be installing and repairing data communications lines and equipment, staging, configuring and supporting a wide selection of retail and network equipment including but not limited to traffic counters, point of sale servers, cash registers, wireless access points, amps, camera’s, routers and switches. This position will require a dynamic person with good troubleshooting skills as well as customer service capabilities. The ideal candidate will be familiar with various retail and network technologies, equipment and capabilities.

Role and Responsibilities:

• Review and complete work orders to move, change, install, repair, or remove data communications equipment such as cabling, wires, POS, CCTV, phone systems, computer terminals, audio systems, DVR’s, digital signage, traffic monitoring systems and analytics, people counters, as well as wireless RF units.
• Read technical manuals to learn correct settings for equipment
• Measure, cut, splice, and install wires and cables
• Connect microcomputer or terminal to data communication lines
• Disassemble equipment and inspects and tests wiring to locate and repair problem
• Modify equipment in accordance with user request
• Test communication lines to ensure that specifications are met
• Enter commands into computer to test equipment
• Read messages on computer screen to verify that data is being transmitted between locations according to specifications
• Plan layout and installation of data communications equipment
• Demonstrate use of equipment

Qualifications:

• Experience in cabling (3 years preferred)
• Phone systems experience (3 years preferred)
• Traveling required – some overnights
• Available to work evenings, weekends, and overtime
• Must maintain a valid Driver’s License
• Driving Record must be incident free for last 3 years
• Able to lift at least 50 lbs.
• Able to climb 12 ft ladder
• Able to sit, stand, kneel and/or walk for long periods of time