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Energy Efficiency and Demand Management - Operations Specialist

Spencer Ogden New York ,NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Operations Specialist - Energy Efficiency and Demand Management

Location: New York City

Duration: Full time


As one of the largest energy suppliers in the country with over 1 Million customers and assets exceeding $20 billion, this represents an opportunity to join an organisation critical to the energy demand of the United States. With assets including Gas, Wind and Solar they have a diverse and evolving portfolio and require top level talent to keep the lights on!

Experience Required

  • Minimum of three years experience in utility energy efficiency, demand management or demand response programs
  • Valid Driver's license
  • Bachelors Degree in Economics, Engineering, System Administration/ Data Management, or similar related fields
  • Proficient in Microsoft Office (Excel, Word and PowerPoint)
  • Proven problem solving skills and the ability to identify, analyze and resolve process and customer service related issues
  • Understand fundamentals of energy modeling, analytics and reporting
  • Experience and or knowledge in data management and/or databases
  • Certification, experience or training in Salesforce
  • Experience in planning, managing, coordinating, reviewing and processing budgets and invoices

Job Responsibilities

  • Oversee workflow management processes for the programs and identify areas for improvements such as bottlenecks and address gaps and inefficiencies and take the lead in resolving process issues.
  • Develop and monitor project analytics reports for program exception monitoring and contract adherence.
  • Resolve customer, vendor and contractor inquiries and complaints and minimize the escalation of service-related issues.
  • Provide QA/QC for operational and program processes; organize and implement peer-reviews and other quality checks on routine and non-routine procedures.
  • Identify ways to standardize and improve processes between the programs, Operations and other stakeholders.
  •  Liaison between the Operations team and program teams on projects that require planning and design.
  • Review program information to ensure content integrity.
  • Lead the Operations team processing and review of invoices per contract line item and deliverables per program.

This position offers long term job security a competitive salary, bonus and career growth. For more information, please get in touch at 

Company Description
Spencer Ogden is a 3rd party recruitment agency recruiting top talent for leaders in the Energy & Construction industry.

Spencer Ogden


New York, NY