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Order Management Representative

Spectrum Staffing Services South Hackensack ,NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

RESPONSIBILITIES

  • Maintain open communication with Customers to confirm orders, resolve inquiries and inform of order delays.
  • Maintain open communication with Sales Teams as needed to confirm price variances, delays in customers’ orders or any other pertinent information.
  • Ensure all customers’ orders are entered into the Supply Chain within 24 hours of receiving the order and confirmations are sent as needed.  Communicate to customer if order entry will be delayed.
  • SME (Subject Matter Experts) for each customer; understanding specific customer requirements as it relates to supporting their demand. (ex. delivery specifications, packing requirements, QC requirements)
  • Resolve product or service complications by clarifying the situation, researching the problem and presenting solutions.  Present solutions to Order Management Supervisor or Senior Order Management Representative.
  • Review Customer Return Inquiries and follow up as needed to obtain resolutions and authorizations for returns with Order Management Supervisor and Demand Manager.
  • Communicate 1st Order sales entries with Demand Planning.
  • Communicate to specific departments as needed on order specific questions (ex. Production Planning, Shipping and Traffic)
  • Support and maintain open lines of communication between Order Management Team and Demand Planning team.
  • Support the department as needed

 

QUALIFICATIONS

  • SAP knowledge
  • Data Entry
Company Description
With thirty-one years of Recruiting, Staffing and HR Consulting experience providing nationwide service to many of the largest organizations in the country, Spectrum has achieved a level of experience and expertise that benefits our clients, candidates and contractors. Through an in depth analysis of our client’s organization, we develop an understanding of the skills and experience required for the successful candidate or contractor.

EXPERTISE:
Our Staffing Consultants are specialists in Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement.

STAFFING OPTIONS:
Spectrum offers a number of staffing options including, Direct Hire, Contract, Temp, Retained Search, Recruiting Process Outsourcing (RPO) and Pay-Rolling (Payroll Transfer).

CANDIDATE COMMITMENT:
Spectrum is committed to working with the top candidates and contractors in the country and developing a working relationship with them to secure the career opportunities that will match their skills, experience and personal aspirations.

OPEN POSITIONS:
To apply online for our career opportunities go to our job board. http://jobs.spectrumstaffingusa.com/

SPECIALTIES:
Areas of specialization include: Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement.

OUR BLOG:
For pertinent articles related to career advancement and HR issues see our blog:
http://spectrumstaffingusa.com/blog/

Spectrum Staffing Services

With thirty-one years of Recruiting, Staffing and HR Consulting experience providing nationwide service to many of the largest organizations in the country, Spectrum has achieved a level of experience and expertise that benefits our clients, candidates and contractors. Through an in depth analysis of our client’s organization, we develop an understanding of the skills and experience required for the successful candidate or contractor. EXPERTISE: Our Staffing Consultants are specialists in Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. STAFFING OPTIONS: Spectrum offers a number of staffing options including, Direct Hire, Contract, Temp, Retained Search, Recruiting Process Outsourcing (RPO) and Pay-Rolling (Payroll Transfer). CANDIDATE COMMITMENT: Spectrum is committed to working with the top candidates and contractors in the country and developing a working relationship with them to secure the career opportunities that will match their skills, experience and personal aspirations. OPEN POSITIONS: To apply online for our career opportunities go to our job board. http://jobs.spectrumstaffingusa.com/ SPECIALTIES: Areas of specialization include: Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. OUR BLOG: For pertinent articles related to career advancement and HR issues see our blog: http://spectrumstaffingusa.com/blog/

Address

South Hackensack, NJ
USA

Website