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Customer Service (Remote)

Spectrum Staffing Services Piscataway ,NJ
  • Expired: 25 days ago. Applications are no longer accepted.
Job Description

SUMMARY

We are staffing a major expansion of a call center with remote inbound call center/pharmacy tech professionals providing support for pharmacies and medical professionals.

RESPONSIBILITIES

  • Call Center Representatives are responsible for fielding inquiries such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
  • Call Center Representative will provide initial support for customer requests.
  • Quickly assess user issues and provides first level support for problem resolution.
  • Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area.

QUALIFICATIONS

  • Pharmacy Tech/Health Care Experience
  • Ability to work remote, in an efficient and independent manner under moderate supervision.
  • Ability to communicate effectively with the Customer Service Supervisor.
  • Call center background experience of one to three years.
  • Requires the ability to recognize operational challenges and suggest recommendations.
  • Strong computer skills.
Company Description
With thirty-one years of Recruiting, Staffing and HR Consulting experience providing nationwide service to many of the largest organizations in the country, Spectrum has achieved a level of experience and expertise that benefits our clients, candidates and contractors. Through an in depth analysis of our client’s organization, we develop an understanding of the skills and experience required for the successful candidate or contractor.

EXPERTISE:
Our Staffing Consultants are specialists in Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement.

STAFFING OPTIONS:
Spectrum offers a number of staffing options including, Direct Hire, Contract, Temp, Retained Search, Recruiting Process Outsourcing (RPO) and Pay-Rolling (Payroll Transfer).

CANDIDATE COMMITMENT:
Spectrum is committed to working with the top candidates and contractors in the country and developing a working relationship with them to secure the career opportunities that will match their skills, experience and personal aspirations.

OPEN POSITIONS:
To apply online for our career opportunities go to our job board. http://jobs.spectrumstaffingusa.com/

SPECIALTIES:
Areas of specialization include: Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement.

OUR BLOG:
For pertinent articles related to career advancement and HR issues see our blog:
http://spectrumstaffingusa.com/blog/

Spectrum Staffing Services

With thirty-one years of Recruiting, Staffing and HR Consulting experience providing nationwide service to many of the largest organizations in the country, Spectrum has achieved a level of experience and expertise that benefits our clients, candidates and contractors. Through an in depth analysis of our client’s organization, we develop an understanding of the skills and experience required for the successful candidate or contractor. EXPERTISE: Our Staffing Consultants are specialists in Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. STAFFING OPTIONS: Spectrum offers a number of staffing options including, Direct Hire, Contract, Temp, Retained Search, Recruiting Process Outsourcing (RPO) and Pay-Rolling (Payroll Transfer). CANDIDATE COMMITMENT: Spectrum is committed to working with the top candidates and contractors in the country and developing a working relationship with them to secure the career opportunities that will match their skills, experience and personal aspirations. OPEN POSITIONS: To apply online for our career opportunities go to our job board. http://jobs.spectrumstaffingusa.com/ SPECIALTIES: Areas of specialization include: Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. OUR BLOG: For pertinent articles related to career advancement and HR issues see our blog: http://spectrumstaffingusa.com/blog/

Address

Piscataway, NJ
08854 USA

Website