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Call Center Representative

Spectrum Staffing Services Somerville, NJ
  • Expired: 9 days ago. Applications are no longer accepted.

RESPONSIBILITIES

  • Act as the Primary contact for patients, pharmacies and medical professionals utilizing an Opus Health program.
  • Utilize a financial system to facilitate payment transactions
  • Responsible for fielding requests such as: co-pay card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
  • Call volume around 50-75 calls per day
  • Support customer requests via telephone, email and fax
  • Document information specific to the resolution and escalates unresolved issues expeditiously to the appropriate area.

QUALIFICATIONS

  • High School Diploma or equivalent
  • Previous Call Center experience highly preferred
  • Must be able to work with limited supervision
  • Bi-lingual (English/Spanish) preferred.

Spectrum Staffing Services

With thirty-one years of Recruiting, Staffing and HR Consulting experience providing nationwide service to many of the largest organizations in the country, Spectrum has achieved a level of experience and expertise that benefits our clients, candidates and contractors. Through an in depth analysis of our client’s organization, we develop an understanding of the skills and experience required for the successful candidate or contractor. EXPERTISE: Our Staffing Consultants are specialists in Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. STAFFING OPTIONS: Spectrum offers a number of staffing options including, Direct Hire, Contract, Temp, Retained Search, Recruiting Process Outsourcing (RPO) and Pay-Rolling (Payroll Transfer). CANDIDATE COMMITMENT: Spectrum is committed to working with the top candidates and contractors in the country and developing a working relationship with them to secure the career opportunities that will match their skills, experience and personal aspirations. OPEN POSITIONS: To apply online for our career opportunities go to our job board. http://jobs.spectrumstaffingusa.com/ SPECIALTIES: Areas of specialization include: Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. OUR BLOG: For pertinent articles related to career advancement and HR issues see our blog: http://spectrumstaffingusa.com/blog/

Address

Somerville, NJ
USA

Website