Skip to Main Content

Account Manager

Spectrum Staffing Services
Clifton, NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

RESPONSIBILITIES:

· Manage sales flow from order entry to order fulfillment accurately and efficiently

· Provide account information to customers including but not limited to account balance, order status, inventory discrepancies, etc.

· Assist customers in the reconciliation of their accounts including processing payments and credits

· Provide timely resolution of customer complaints, concerns, and inquiries

· Maintain records of customer interactions recording details of inquiries, complaints, comments, and actions taken

· Serve as leading advocate for internal and external sales and customers

· Work closely with the Production Team to ensure all orders are processed accurately and timely

· Consult with Production, Sales, and Engineering when major customer issues arise to ensure the best outcome for the customer

· Continue to the growth of the department and company by bringing ideas and recommendations to management

· Build effective relationships with internal and external coworkers and customers

· Prepare reports, correspondence, and other details to management when needed as it relates to customers, order updates, and challenges

QUALIFICATIONS:

· High school diploma or equivalent required, AAS or BA preferred; focus in mathematics or related field a plus

· Three to five years’ experience in Customer Service Field

· Strong organizational skills; able to manage priorities and workflow

· Excellent communication skills, verbal and written, across all forms of interactions

· Proficient in MS Office, Advanced skills preferred

· Skilled in mathematics including geometry

· Ability to work independently and as a member of various teams and committees

· Ability to perform diversified clerical functions and basic accounting procedures

· Acute attention to detail

Company Description
With thirty-one years of Recruiting, Staffing and HR Consulting experience providing nationwide service to many of the largest organizations in the country, Spectrum has achieved a level of experience and expertise that benefits our clients, candidates and contractors. Through an in depth analysis of our client’s organization, we develop an understanding of the skills and experience required for the successful candidate or contractor.

EXPERTISE:
Our Staffing Consultants are specialists in Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement.

STAFFING OPTIONS:
Spectrum offers a number of staffing options including, Direct Hire, Contract, Temp, Retained Search, Recruiting Process Outsourcing (RPO) and Pay-Rolling (Payroll Transfer).

CANDIDATE COMMITMENT:
Spectrum is committed to working with the top candidates and contractors in the country and developing a working relationship with them to secure the career opportunities that will match their skills, experience and personal aspirations.

OPEN POSITIONS:
To apply online for our career opportunities go to our job board. http://jobs.spectrumstaffingusa.com/

SPECIALTIES:
Areas of specialization include: Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement.

OUR BLOG:
For pertinent articles related to career advancement and HR issues see our blog:
http://spectrumstaffingusa.com/blog/

Spectrum Staffing Services

With thirty-one years of Recruiting, Staffing and HR Consulting experience providing nationwide service to many of the largest organizations in the country, Spectrum has achieved a level of experience and expertise that benefits our clients, candidates and contractors. Through an in depth analysis of our client’s organization, we develop an understanding of the skills and experience required for the successful candidate or contractor. EXPERTISE: Our Staffing Consultants are specialists in Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. STAFFING OPTIONS: Spectrum offers a number of staffing options including, Direct Hire, Contract, Temp, Retained Search, Recruiting Process Outsourcing (RPO) and Pay-Rolling (Payroll Transfer). CANDIDATE COMMITMENT: Spectrum is committed to working with the top candidates and contractors in the country and developing a working relationship with them to secure the career opportunities that will match their skills, experience and personal aspirations. OPEN POSITIONS: To apply online for our career opportunities go to our job board. http://jobs.spectrumstaffingusa.com/ SPECIALTIES: Areas of specialization include: Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. OUR BLOG: For pertinent articles related to career advancement and HR issues see our blog: http://spectrumstaffingusa.com/blog/

Address

Clifton, NJ
USA

Industry

Business

Website

View all jobs at Spectrum Staffing Services