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Engineer, Quality Assurance II

Special Devices, Inc.
Mesa, AZ
  • Posted: over a month ago
  • Full-Time
Job Description


Provide required support in the practical application of quality engineering tools such as Six Sigma, SPC, DOE, and FMEA’s in support of high-volume/high reliability manufacturing. Can work and/or lead teams to provide quality engineering support to ensure quality of shipped product, to help resolve the correction of quality escapes, and address other customer quality concerns as they arise. Support quality functions related to plant operation quality and following processes. This position reports to the Director of Quality Assurance.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Capable to conduct the principle duties and responsibilities for Quality Engineer I in addition to those listed below:

  • Help maintain compliance to company’s quality management system by conducting scheduled internal audits and tracking any findings through resolution.
  • Create and maintain company quality documentation, such as quality control plans, SPC charts, quality procedures, management procedures, etc.
  • Actively participate and facilitate problem solving efforts using structure problem solving tools driving to root cause(s) and ensuring effective and sustainable countermeasures are established and implemented.
  • Directly interface with the customer to support timely resolution to customer complaints. Proactively participate in problem solving effort that drives timely resolution to customer complaints.
  • Facilitate and/or lead engineering support and analysis for internal and external issues and process improvement projects.
  • Provide necessary product development support in Integrated Product Teams (IPT’s) to ensure product and process performance comply with all customer requirements prior to launch.
  • Regularly communicate with Product Engineering, Quality Engineering, Manufacturing Engineering and Operations to identify opportunities for quality and productivity improvements.


Minimum educational experience includes a Bachelor of Science in engineering or a related discipline from an accredited institution. Minimum 3 years of experience working in a quality or related capacity for a high volume manufacturing firm. Emphasis on statistics and statistical process control preferred. Knowledge of common quality engineering testing procedures (DOE’s, PFMEA’s, etc.), control plans, structured problem solving techniques, statistical analysis preferred.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

The individual in this position will be a self-starter with the ability to meet committed schedules. Must be able to understand all policies, procedures, instructions, rules and regulations (including all safety training and safety information) associated with this position, which are written in English. In addition, the individual must be able to appropriately respond to these and, where needed, provide reports, presentations, information and communications in English. Communicate effectively with customers, suppliers, and at all levels within the company. Must be available to work days, evenings, or weekends, and overtime as required. Travel both domestically and internationally as required.


Must possess the ability to read, comprehend, and interpret complex data, drawings, schematics, to design and implement new equipment or planning new experiments. Must be able to generate, adapt or modify process controls, procedures, and other related documentation. Requires interpretation of complex data for designing new devices or planning new experiments.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to lighting and temperature as required for the office and manufacturing areas. Appropriate safety equipment is required by area. There is potential exposure to hazardous chemicals. A considerable amount of moving from department to department may occur in unfavorable weather conditions. The employee is exposed to the inherent dangers of the explosive materials used in DSSA, Inc. manufacturing processes.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move throughout the facility, traverse within production areas, communicate with others, and detect or exchange information or ideas. The employee occasionally is required to perform functions which require the manual operation of both general office productivity and manufacturing equipment as well as the ability to place, reach, detect, ascend/descend, and position self to navigate within confined working spaces. The employee is frequently required to remain in a stationary position. The employee must occasionally move or transport up to 40 pounds. Specific vision abilities required by this job include close inspection, identification of objects from a distance, color determination, peripheral detection, depth judgment, and the ability to identify details in varying conditions.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Special Devices, Inc.


Mesa, AZ
85215 USA



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