With direction from IT Director, the Sr. Information Technology Specialist provides first and second level support; and implements protocols, procedures, response and resolution timelines for Help Desk personnel to follow regarding support, software, and hardware for LCHB end-users.
ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
To perform this job successfully, the ideal candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
The IT Department is operational 24x7x365. The regular shift hours are from 8:00 am to 4:00 pm, Monday through Friday. Candidates must be willing to handle frequent overtime during busy periods. Candidate must accept mandatory participation in off- The Company will consider for employment qualified applicants with arrest and conviction records.