Skip to Main Content
← Back to Jobs

IT Support Specialist

Spatial Business Systems, Inc. Denver, CO
  • Posted: over a month ago
  • $40,000 to $50,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

SBS is seeking an IT Support Specialist to help maintain a well-functioning technical software development environment based primarily in the cloud as well as the necessary in-house hardware, software and system support. You will work with a variety of equipment and systems including laptops, desktops, network connectivity and Windows/Linux software. In this role you will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting end users and key business operations. Working under the direction of the Information Technology Manager you will work with our employees to understand their technical needs, perform laptop installations, provide support and system maintenance, troubleshoot connectivity issues, support office/email applications and address other network-wide and desktop-level issues.

Responsibilities

· Troubleshoot and perform break/fix of Windows laptops, desktops and peripheral networking and A/V equipment

· Diagnose and resolve issues with applications, interfaces, hardware, software, security and system failures for on site staff as well as for remote employees based in the United States and Canada

· Image, provision and deploy Windows laptop and desktop workstations as needed for new hires

· Exceptional customer service, communication, problem solving and analytical skills while working through the resolution of issues in a timely, appropriate manner

· Dexterity with the ability to lift at least 25 lbs., move and manipulate computers and servers, climb under desks to pull network and power cables and other associated physical activities on an as needed basis

· Available to assist with occasional evening and weekend support as needed

· Other job duties as assigned

Skills and Experience

· Bachelor’s or Associate’s degree in Information Technology or related field and/or applicable work experience

· 1 to 3 years of experience

· Strong knowledge of Windows 10 Operating System and Microsoft Office Suite

· Experience in working in Windows Server 2016/2019 and Ubuntu Server Linux in a cloud-based environment such as Amazon Web Services

· Knowledge of TCP/IP, DHCP, DNS, LAN and basic VoIP concepts

· Experience in Office 365 tenancy administration and configuration including Azure AD and Exchange Online

· Have experience or be familiar with network infrastructure such as switches, wireless routers, VPN and firewall

· Experience in Amazon Web Services EC2, S3, IAM, Route 53 cloud services

· Knowledge of SharePoint Online administration and configuration a plus

Seniority Level

Entry level position

Employment Type

Full time

Spatial Business Systems, Inc.

Why Work Here?

Growing Organization, Great Benefits and scheduling flexibility!

Spatial Business Systems was founded in 2002 in Lakewood, CO and provided software and service solutions that helps their clients maximize their investment in CAD, GIS and other information systems. The company has helped over 100 utility, telecommunications and government entities streamline their business processes and reduce costs through their innovative offerings. With offices in Denver, Colorado and Melbourne, Australia, SBS provides expert-level consulting skills and extensive experience in working with the unique engineering aspects of modeling networked infrastructure environments.

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.