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Direc Hire - Call Center/Receptionist/Front Desk/CSR

Sparks Group McLean, VA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Available Shifts:

7:30am-4pm

10:30am-7pm

12:30pm - 9pm

3:30pm-12am

6:30pm - 3am (overnight)

11:30pm-8am (overnight)

 

Summary: Sparks Group has partnered with a tech company who is seeking Member Service Representatives to assistance in providing excellent service and support to their customers. If you are passionate about providing customer service, then this may be the right role for you!

 

Responsibilities:

· Provide timely, accurate and efficient service to our customers via email, live chat and virtual platforms

· Verify member identification and follow verification procedures

· Work with other members to troubleshoot verification issues and provide a working solution

Qualifications/Background Profile:

· 6 + months in customer service-based role

· Intermediate to advanced computer skills; including proficiency with internet and search engines, operating systems, and browsers; effective manipulation of multiple screens simultaneously

· Demonstrate excellent written, verbal, and interpersonal skills

· Projects a competent, enthusiastic and empathetic demeanor with customers

· Strong interpersonal and communication skills; both spoken and written

· Ability to execute multiple tasks simultaneously in a fast-paced, high-volume work environment

· Flexibility and reliability to work nights, weekends and holidays as needed

· Excellent attention to detail, spelling, and multi-tasking abilities

 

Sparks Group

Sparks Group's Logo

Address

McLean, VA
22102 USA

Industry

Tourism

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