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Retail Assistant Manager

Spark Wireless Birmingham, AL
  • Posted: 19 days ago
  • Other

Job Description:

The Spark Wireless Retail Assistant Manager (RAM) assists the Retail Store Manager in sales, management and operations of the store as directed.  The RAM is expected to maximize sales and profits through exceptional customer service, team member coaching, training and development, and expense control.  The ideal candidate must have the ability to multi-task and provide support and leadership to the store team.

 

Responsibilities:

  • Customer execution: delivering and ensuring the Un-Carrier experience with all customers
  • Personal Sales: Setting the standard for performance through demonstration of the Un-Carrier Interaction Model and sales achievement
  • Assist with recruiting, hiring and developing an effective sales team
  • Build skills and successes through continued coaching and performance assessment conversations
  • Train team on retail wireless systems, products, plans, promotions and sales techniques
  • Support and utilize T-Mobile and Spark productivity tools
  • Adhere to Spark and T-Mobile policies, procedures and processes
  • Deliver financial results based on specific performance and experience objectives
  • Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards
  • Maintain a neat, clean organized store environment at all times
  • Drive operational efficiencies to help minimize risk and protect store assets
  • Identify ways to manage and control store expenses
  • Maintain proper inventory management procedures
  • Keep abreast of the rapidly evolving wireless industry and T-Mobile technology

 

Qualifications:

  • Successful leadership experience preferred
  • Excellent communication skills (both written and verbal)
  • Ability to lead and coach to deliver financial results
  • Bachelor’s degree preferred
  • Enthusiasm about wireless industry

 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Candidates are required to pass a criminal background check before beginning employment.

 

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