Spanish Hills Club is seeking an experienced Assistant Food and Beverage Manager to assist with the management and operation of the banquet service and dining room services. Supervise and train service personnel to assure member and guest satisfaction through proper food and beverage service and presentation. Work with the kitchen, catering and other departments to assure that the guests’ expectations are exceeded. Daytime/Evening shifts, weekends and holidays are required.
Assists in hiring, training, supervising, scheduling and evaluating of service staff.
Plans professional development and training activities for staff.
Ensures that all staff are well-groomed and in proper uniform.
Consults daily with the food & beverage director, executive chef, catering director, and other applicable club administrators to help assure the highest level of Member and Guest satisfaction at minimum cost.
Holds pre-function meeting with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses.
Assures that all functions and shifts are properly staffed in accordance with the approved staffing schedule.
Regularly inspects all front- and back-of-the-house service areas and equipment to assure that sanitation, safety, energy management, preventive maintenance and other standards for the department are met.
Diagrams buffet tables, guest tables and other function room set-up needs for special and club events.
Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
Responsible for floor supervision during restaurant and banquet service.
Ensures that all appropriate charges are billed correctly to each event and forwarded to the accounting department for billing.
Serves as liaison between service personnel and other staff members.
Serves as liaison between service personnel room and kitchen staff.
Assures the neatness, cleanliness and safety of all food and beverage areas.
Greets and seats members and guests.
Assists with on-going sales efforts for group and local function business.
Assures proper inventory of all service equipment and supplies to meet required needs.
Acts as head waiter at special, private functions and may greet and seat guests as necessary for on-site/off-site events.
Handles member and guest complaints.
Address and resolve employee issues.
Participates in scheduled staff and management meetings.
Assists in service and table side cookery as needed.
Attends scheduled staff meetings.
Assist with the audits and approval of weekly payroll.
Assumes closing manager or manager on duty responsibilities when assigned.
Conducts after-event evaluations to improve quality and efficiency of food and beverage.
Makes recommendations for the replacement and upgrading of service equipment.
Establishes and maintains professional business relations with vendors.
Assures that state and local laws and the club's policies and procedures for the service of alcoholic beverages are consistently followed.
Performs other tasks as requested by the Food & Beverage Manager.