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Water Treatment Installation/Service Manager

Southwest Water Conditioning Albuquerque ,NM
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Southwest Water Conditioning - Culligan is New Mexico's leading water treatment company. We are seeking a Service Manager to join our team! You will be responsible for the cost effective management of our regeneration plant, warehouse, service, and installation groups within the service department.

Position Requirements

  • Must maintain a valid NM Driver's License
  • Must be insurable by company's insurance carrier
  • Must possess a NM Journeyman's Pluming License or ability to obtain within 12 months
  • Must have extensive knowledge and experience in plumbing trade
  • Must be physically able to perform the responsibilities associated with the position
  • Must have the ability to recruit, train, and supervise each position under his/her supervision
  • Must complete any required sales license course within 12 months

Responsibilities:

  • Provide on-going training and instruction as application, equipment, and/or regulations my dictate
  • Must be knowledgeable of all company, federal, state, and local policies and regulations, and enforce same.
  • Provide acceptable profits to the company through workload, time allocation, inventory control, proper vehicle and equipment maintenance, customer relations, and normal "good" business practices
  • Schedule and monitor daily service and installation assignments
  • Complete weekly service department payroll documents
  • Spot-check, inspect field service calls and installations
  • Monitor and inspect DeIonization (DI) and Portable Exchange (PE) plant operations
  • Maintain vehicle fleet and schedule preventative and other maintenance or repairs
  • Inventory of order maintenance/installation parts. Perform monthly (or more frequent) inventory of parts and systems and submit required inventory documents to the controller on the first day of each month.
  • Work directly with other management personnel to accomplish established company goals and objectives. This responsibility may require substantial flexibility of hours to provide uncompromised service to our customers.
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services including our products and those of our competitors

Qualifications:

  • Water treatment industry experience is preferred
  • Previous experience in customer service, technical sales and/or service, or other related fields
  • Ability to build rapport with employees, management, and customers
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Additional Benefits

  • Company vehicle and fuel provided
  • may participate in management bonus programs
  • Cellular phone provided for work
  • Uniform allowance

 

 

Company Description
compensation ranges are estimates. This is a commission-based position and earnings will depend on production and individual effort.

Southwest Water Conditioning

Why Work Here?

NM's leading water treatment company

compensation ranges are estimates. This is a commission-based position and earnings will depend on production and individual effort.

Address

Albuquerque, NM
USA

Website