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Customer Service - Auto Service Technician

Southwest Reinsure Inc Dallas, TX

  • Salary $17 to $24 Hourly
  • Benefits Offered Vision, Medical, Life Insurance, 401k, Dental
  • Employment Type Full-Time

  • Responsible for answering a variety of inbound phone calls (including but not limited to automotive mechanical failures) and documenting conversations and any information received.
  • Responsible for utilizing contracts provided to determining proper coverage based upon level of coverage selected.
  • Responsible for making outbound calls to repair facilities and/or dealers when necessary or instructed to do so

Qualified candidates will possess the following:

  • Excellent verbal and written communications skills
  • Attention to detail
  • Must be able to reliably work an assigned schedule
  • Have the unique combination of being independent and self-motivated, while being open to direction and guidance
  • Strong customer service skills
  • Prior experience in the automotive repair industry or automotive mechanical breakdown claims adjudication
  • Ability to touch type 25 wpm or more
  • ASE Certifications a plus
  • Bi-lingual a big plus

Southwest Reinsure Inc

Why Work Here?

Casual, comfortable office environment with a great group of people. Very competitive benefits.

Now a proud subsidiary of iA Financial Group, SouthwestRe is a service-driven company based in Albuquerque, New Mexico, with offices in Dallas, Texas. Founded in 1985, SouthwestRe is one of the nation’s leading Third Party Administrators and providers of reinsurance programs. We are perhaps best known to the general public for service contracts sold under the names First Automotive, PowerRev, ProTrek, and TruckGuard. Through independent agents and other distribution channels, SouthwestRe offers a complete line of Finance & Insurance (F&I) products to franchise and independent automobile dealers throughout the country, who in turn offer them to their customers. Our complete administrative solution includes product development, compliance, underwriting, marketing, policy administration, claims adjudication, licensing, insurance and more.


15920 Addison Road
Dallas, TX


Posted: over a month ago