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Full-Time Teller/Member Services Representative

Southwest Airlines Federal Credit Union Phoenix, AZ

  • Posted: May 06, 2021
  • $14 Hourly
  • Full-Time

Southwest Airlines Federal Credit Union, a world class financial institution, is looking for a Teller/Member Services Representative for our Phoenix Branch located near Sky Harbor Airport.

The Benefits Of Working Here

We work hard to ensure that our employees work in an environment of respect, trust and fun! We are committed to helping our employees stay healthy, feel secure, grow and development, and maintain a work/life balance through our comprehensive benefit programs:

  • FREE health insurance
  • FREE dental insurance
  • FREE vision insurance
  • FREE life insurance
  • FREE short-term and long-term disability
  • FREE employee checking account
  • Paid Time Off up to 3 weeks per year
  • 12 Paid Holidays (2 ½ weeks of more paid time off!)
  • Flexible Spending Accounts
  • 401(k) plans with employer match
  • Company funded retirement pension plan
  • Tuition reimbursement
  • Casual dress code, every day!
  • Ongoing training through classroom and online formats
  • Employee recognition programs
  • Employee committees that promote culture, fun and wellness
  • Monthly company-wide activities for our employees, like Baseball Day, Chocolate Chip Day, Summer Luau, Say Something Nice Day, Biggest Loser, and a Step Challenge
Position Summary
  • Provides prompt and courteous service to members while processing transactions and answering questions
  • Completes transactions and related documentation for deposits, withdrawals, loan payments and transfer of funds
  • Actively markets and cross-sells current and new products and services of the credit union while educating members on their benefits and features
  • Handles account modifications, inquiries, and member research requests through phone, mail, fax, email, and in person
  • Opens savings, checking and money market accounts
  • Works reports and special projects for branch office
  • Must thoroughly understand and weigh member requests and choose the proper course of action
  • Communicates information clearly and effectively while maintaining a friendly and welcoming disposition toward members and co-workers
  • Cash handling
  • Be enthusiastic about what you do!
  • Have a great attitude
  • Understand the benefits of a Credit Union
  • Have a comprehensive knowledge of personal computer, Excel and Word
  • Interpersonal skills to effectively suggest new products and services to our members
  • Ability to multi-task in a faced paced environment
  • High School diploma or equivalent
  • One to three years of similar experience is preferred
  • All qualified candidates will need to pass a credit and background check

Starting pay at $14.50 per hour


Monday to Friday, 8:20am - 5:10pm
Work Location:
2330 E. Jones Ave, Ste 6 Phoenix, AZ 85040

Company Overview

Southwest Airlines Federal Credit Union provides a complete array of financial services for all employees and families of Southwest Airlines and over 200 more companies across the United States. Since our inception, we have continued to maintain a rapid pace of growth throughout our four branches in TX and AZ! We now serve over 50,000 members nationwide and were still growing! Our members enjoy the most elite financial services and the best member service around! Learn more about us on our website:

Southwest Airlines Federal Credit Union


Phoenix, AZ
85009 USA



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