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Assistant Housekeeping Manager

Southminster Charlotte, NC

  • Expired: August 20, 2020. Applications are no longer accepted.
Overview

We're growing again...and that means growth opportunities for you too! The opening of Southminster Terraces along with plans for our new health center means that our campus will offer an enriched working environment for years to come. Every job we offer is designed to make you part of a culture that respects and values the skills you bring and the dedicated care you deliver.

 

We are committed to helping our residents maintain an active lifestyle with dignity, privacy, and peace of mind. Our employees provide a retirement living experience centered on our residents. You can be a part of our family of dedicated senior care professionals.

 

The Assistant Housekeeping Manager is responsible for supporting the Housekeeping Manager in the planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and guidelines along with assuring the highest degree of quality resident care is maintained at all times.  Responsible for staffing, scheduling, training, and developing hourly staff.  Relays information and concerns to the Housekeeping Manager that cannot be resolved by the Assistant Housekeeping Manager.  At times may assume responsibility of the Housekeeping Manager due to staffing coverage.

 

Our Full-Time Benefits include:

  • Competitive pay
  • Up to 5.5% matching on our 403B retirement plan (includes 1.5 discretionary match)
  • Medical (No Deductible)
  • Dental/LIFE/Short term and Long term disability
  • Lowest out of pocket medical cost in the industry
  • Employee Assistance Program
  • Onsite employee Meal Benefit
  • Sharonview Federal Credit Union
  • Employee On-site fitness, consignment and pharmacy
  • Bi-weekly pay-direct deposit
  • Free parking
  • Offsite and onsite annual parties
  • Service award catalogues starting at 5 years of service.
Essential Functions/Duties and Responsibilities
  • Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, seating areas, restrooms, independent living apartments, healthcare rooms, and all public spaces
  • Planning, organizing and directing team members to ensure proper staffing and the highest degree of resident satisfaction.
  • Daily supervision of the housekeeping staff, including the day, event and post-event crews. 
  • Conduct quality assurance inspections of offices, seating areas, restrooms, independent living apartments, healthcare rooms, and all public spaces and provides appropriate follow up.
  • Coordinates proper disposal of bio-hazardous waste in Health Center, following written procedures.  Calls for pick up when needed.
  • Purchases all cleaning supplies and equipment and determines replacement to usage and budget, maintains detailed inventories of all supplies and equipment; investigates new and improved cleaning instruments and methods.
  • Analyzes and resolves work problems; initiates or suggests plans to motivate workers to achieve work goals
  • Coordinates with other trades and departments on work projects and estimates work hours for completion of jobs.
  • Recruit, schedule and train all new housekeeping staff members.
  • Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
  • Uphold the highest standards of cleanliness, safety, and conduct.
  • Attends meetings as required.
  • Performs tasks as assigned by management.
  • Fills in where needed, in staff absences, working and leading by example.
  • Assists in communicating management information to staff.
  • Completes reports for Housekeeping Manager.
  • C.A.R.E. First! Centered Around Residents' Experience.
  • Employee exemplifies this in all aspects of the job.

 

To see a full job description, click Here

Qualifications

Education required:

Associates degree or minimum two years of college preferred. Equivalent combination of education and experience will be considered.

 

Experience required:

At least five years of experience working and in facilities, janitorial, custodian, and/or housekeeping for a large organization or multiple facilities, with at least two years of supervisory experience.

 

Professional license or certification requirements:

CIMS preferred but not required

 

Specific skills, knowledge and abilities required:

  • Previous experience managing a team of housekeeping employees through motivation, coaching and development.
  • The ability to anticipate customer needs, change goals and direction quickly and multitask
  • Advanced knowledge of Housekeeping process and procedures.
  • Proven experience supervising housekeeping departments of 15+ employees.
  • Ability to maintain a budget
  • Proven excellence in customer service.
  • Capable of using independent judgment/solid decision making skills ability
  • Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization
  • Self-motivated to accomplish goals, with a strong sense of responsibility.
  • Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
  • Demonstrated sound organizational, coordinating and personal interface skills.
  • Demonstrated excellent written and verbal communication skills.
  • Proven job reliability, diligence, dedication and attention to detail.
  • Must be flexible with working nights, weekends, and holidays.

 

 

 

Southminster provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Southminster provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Southminster

Address

Charlotte, NC
USA

Industry

Housekeeping

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