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Service Writer

Southland Transportation Ltd. Calgary, AB

  • Expired: July 06, 2021. Applications are no longer accepted.

Job Description Why You Should Choose SOUTHLAND SOUTHLAND Transportation offers an opportunity that is always exciting and allows for routine. We offer personalized training, competitive wages, and flexibility within your personal life. Competitive wages Day shift Rewarding and positive work environment Modern facilities with state-of-the-art equipment Canada's largest fleet of alternative fuel vehicles Ongoing training and development Opportunity for advancement Employee recognition programs Knowledge and Skills Required Knowledge of company equipment, maintenance planning, and down unit parameters Excellent communication skills to work closely with managers, maintenance group, dispatch, driving staff, suppliers, and regulatory bodies Proficient in Windows, Outlook, Word, and Excel Strong organizational skills and proficiency in maintaining a professional work station; sharing and maintaining information within the department and staff Awareness of key cost areas such as warranties, collision damage to equipment, and consumption of and inventory levels of parts & supplies Awareness of standard timelines for completing specific repairs to vehicles Fluency in reading, writing, and speaking English Principal Duties and Responsibilities Being the first point of contact with the customer and providing excellent customer service in a professional manner Assist in data entry duties, including parts billing, technicians’ hours, repair details, and other duties as required Gather accurate information on the equipment’s repairs to create and schedule work orders and job plans; communicate to the technician Ensure accuracy of work orders and data records Assist in the coordination of maintenance activities through day-to-day interaction with drivers, satellite technicians, and Lead Hand Load workshop to maximize capacity utilization, while ensuring all resources are available in advance of scheduled work (labor and parts) Schedule equipment services, optimize balances between operating requirements, preventative maintenance scheduling, downtime of revenue equipment, and overall shop productivity Actively communicate a high level of awareness relating to maintenance issues Maintain unit history ensuring compliance with company and governmental procedures and regulations Work to meet budgets and forecasts by maintaining data records and provide activity reports, as required Participate in inventory counts Understand and analyze departmental changes and developments; assist with process improvement initiatives Company Description SOUTHLAND Transportation Ltd.

is committed to safety and service in the people transportation business. SOUTHLAND operates school, charter, commuter, and specialized transportation buses throughout Alberta and in Saskatchewan. SOUTHLAND's reputation for leadership and quality comes from the integrity and dedication of talented staff.

It was the first school bus company in Canada to have its training program nationally recognized and certified by the Motor Carrier Passenger Council of Canada and is a proud member of the Student Transportation Association of Saskatchewan, Alberta Student Transportation Advisory Council, Alberta School Bus Contractors Association and Partners in Compliance.

Southland Transportation Ltd.


Calgary, AB



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