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Shift Leader

Southern Sweets Inc Greensboro, NC
  • Posted: over a month ago
  • $9 to $10 Hourly
  • Part-Time
  • Benefits: 401k

Job Summary

  • Directly supervises and coordinates activities of Team Members on their shift.

General Accountabilities

  • Provides customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Directs and supervises employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitors sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventories stock and informs Assistant Store Manager what needs to be reordered when inventory drops to a specified level.
  • Instructs staff on how to handle difficult and complicated sales.
  • Assigns employees to specific duties.
  • Enforces safety, health, and security rules.
  • Examines food and merchandise to ensure that it is correctly priced and meets company quality standards.
  • Performs all customer returns during the shift.
  • Implements policies, goals, objectives, and procedures.
    • Provides input to Owners and Assistant Store Manager
  • Confers with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • *The company reserves the right to add or change duties at any time.

Job Qualifications

  • Experience: 1-2 years' experience in a supervisor role
  • Experience: 1-2 years' experience in food or retail service

Skills

  • Service orientation
  • Judgment and decision making
  • Management of employees
  • Time management
  • Instructing
  • Excellent verbal and written communication
  • Strong math and basic computer skill

Southern Sweets Inc

Why Work Here?

Building a great brand and socially conscience company

Southern Sweets Inc formed in 2018 and is working to own the Frozen Yogurt space in today's market. It is building a brand that is outstanding and known for being a quality product, location and customer service. Future growth of the business will open the door to profit sharing, 401k participation and advancement opportunities.

Address

4016 Suite D Battle Ground Ave, Greensboro NC, 27410
Greensboro, NC
USA

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