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Bi-Lingual Customer Service Representative

Southern Management Corporation San Marcos, TX
  • Posted: September 14, 2019
  • Full-Time

Are you seeking an opportunity to start a career at a dynamic financial corporation? Do you enjoy working with people in a fast-paced environment? If so, apply here! NO financial experience necessary, we provide On-The-Job Training!
SMC is searching for a highly motivated, friendly talent to join our team!

SUMMARY: The Customer Service Representative provides assistance to customers in making loans, making payments and collecting past due accounts.
Customer Service Representative PRIMARY DUTIES:

  • Processes credit loan applications, loan refinances and other loan documents.
  • Assists Branch Manager in the closing and refinancing of loans, upon demonstration of skill mastery.
  • Works with past due customer accounts via telephone.
  • Provides customer credit experience to inquiring creditors and credit bureaus.
  • Services accounts, including the processing of payments.
  • Prepares for daily bank deposits and completes the Cash Count Record daily.
  • Administrative responsibilities.
  • Transports money and deposits to and from the bank.

EDUCATION & EXPERIENCE REQUIREMENTS:
  • High School Degree or equivalent.
  • Prior experience in customer service, collections, cash handling is preferred.
  • English fluency is required. In some locations, additional fluency in Spanish is desired.
KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:
  • Ability to provide excellent customer services and build relationships.
  • Solid verbal and written communication skills.
  • Strong attention to detail and accuracy.
  • Ability to multitask and meet deadlines.
REQUIREMENTS:
  • Must pass drug and background screens.
  • Required to have and maintain a valid driver's license and current auto insurance.
  • English fluency is required. Additional fluency in Spanish is highly desired.
  • In GA & SC, employees must be granted a State insurance sales license AND receive appointment by the insurance carrier authorizing the employee to sell their product.
SCHEDULE REQUIREMENTS: This position is full-time, approximately 40 hrs/week that may include some evenings and Saturdays. Periodic overtime may be required. Regular, timely, and predictable adherence to assigned work schedule is an essential function of the job.
BENEFITS:
  • Uncapped Bonus Opportunities!!!
  • SMC benefits equate to $5,900 on average for each employee
  • Leads Financial Industry in offering low-cost BCBS health care premiums
  • Vacation, Holiday, Personal & Sick Pay
  • Defined Career-Path with frequent advancement opportunities!!!

COMPANY OVERVIEW: Founded in 1986, Southern Management Corporation (SMC) is a leading small loan consumer finance company and is among the largest companies offering such services in the U.S.
SMC operates under 3 different brand names:
  • Covington Credit
  • Quick Credit
  • Southern Finance
For more information about Southern Management Corporation, please visit us at our website: www.mymoneytogo.com.

Posting Title: Bi-Lingual Customer Service Representative
Requisition Number: 2019-2639
External Company URL: http://mymoneytogo.com
Street: 1941 S. Interstate 35, Suite 105

Southern Management Corporation

Address

San Marcos, TX
78666 USA

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