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Client Services Representative

Southeastern Printing Hialeah, FL
  • Posted: 5 days ago
  • $45,000 to $65,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

SEEKING A FUN, TALENTED AND DEDICATED INDIVIDUAL TO JOIN OUR TEAM!

We are currently recruiting for a Client Services Representative.The ideal candidate will have a sincere passion for delivering an exemplary customer service experience to the Client. Prior Customer Service experience is a must. Experience in the printing or advertising industry is a plus but not a requirement.

RESONSIBILITIES

  • Work with Sales and Manufacturing departments to create an environment that promotes an exemplary Client experience
  • Improve Client relationships by managing questions/concerns and obtaining missing information with speed and professionalism
  • Assist in the development of projects and actively aide in finding solutions to issues
  • Enter Client job specifications
  • Maintain e-mails and all Client records in an organized and easily retrievable manner
  • Negotiate production schedules and communicate as needed
  • Manage proofs through the Client approval process to ensure the project remains on time
  • Monitor and facilitate the movement of projects through the manufacturing process including the monitoring of incoming materials and outside vendor services
  • Work with the Client, Production and Sales to solve any problems and remove any obstacles that may occur to ensure timely project completion
  • Enter daily shipping information into the MIS system
  • Organize job for invoicing and generate the pre-invoice to ensure timely and accurate billing
  • Able to work effectively in a deadline driven environment
  • Able to handle multiple projects simultaneously and prioritize work effectively
  • Communicate effectively both verbally and electronically with co-workers, Clients and vendors
  • Assist sales in problem-solving on behalf of clients and fulfilling client requests including billing discrepancies and production issues.

If you are an independent worker that has a passion for delivering an outstanding client experience and you want to be part of a growing team, apply today!

Competitive wage and benefits package provided.

Southeastern Printing

Address

Hialeah, FL
USA

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