SourceCast Inc. is a leading provider of web-based diversity hiring and compliance solutions for Fortune 1000 companies nationwide. Our team works together intimately and collaboratively, in a fast-paced environment to address the needs of our customers. SourceCast believes in the power of its people, creating a work environment centered upon fostering employee growth. We’re currently looking for a customer-oriented individual to provide outreach, customer service and mail fulfillment services for our job-distribution service providing veteran job openings to our nationwide career center network.
Perform routine calls to the career center network to request information and obtain contact information.
Update data into a web interface and provide regular status updates.
Respond to calls from users regarding the web-based job distribution service.
Process and respond to all user inquiries received by corporate email, postal mail, and fax.
- Provide mail fulfillment services for the job distribution service.
High school diploma or general education degree (GED), College degree preferred.
Minimum 2 years of customer service or similar experience.
Excellent computer skills to include proficiency in Microsoft Office and data entry in a web interface.
Knowledge of the Department of Labor workforce system including One-Stop Career Centers is a plus but not required.
Excellent written, communication, and customer service skills.
Strong interpersonal skills and ability to work in a team-oriented environment.
Ability to work quickly and efficiently in a fast paced environment.