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Customer Service Warehouse

Source Office & Technology
Glenwood Springs, CO
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Source Office & Technology is currently seeking a full-time Customer Service and Warehouse Support Coordinator.  This candidate will be responsible for assuring the highest level of customer, sales and warehouse support.  The ability to work in a fast-paced, flexible environment on a variety of tasks. Prioritizing customer relationships, ensuring accuracy and promoting one contact resolution.


Key responsibilities may include, but are not limited to:

·         Taking incoming calls, chats, and emails from both Customers, Sales Team, and Service Techs

·         Accurately placing orders and offering product substitutes as needed

·         Process orders, returns, and researching products via the web, catalog and vendor contacts

·         Processing returned merchandise back to multiple suppliers

·         Coordinate manifests and routes for daily deliveries

·         Various receiving tasks

·         Participate in some small furniture assembly

·         Working in a team environment as well as own independent tasks as assigned

·         Communicate directly with customers, sales team, and service technicians to process orders/requests and ensure company standards are met

·         Maintain the highest levels of customer care while demonstrating a friendly and positive attitude

·         Working in multiple systems to complete assigned tasks

·         Participate in Quarterly Inventory

·         Other duties as assigned


Qualifications:

·         Minimum of 1 year Customer Service related experience

·         Minimum of 6 months warehouse related experience  

·         Ability to work with Microsoft office suite – Word, Excel

·         Excellent communication skills both verbal and written

·         Detail oriented with strong problem solving skills

·         Ability to effectively work individually or in a team environment

·         Ability to meet employer's attendance policy

·         Candidate must submit to a pre-employment drug screening and criminal background check

·         Able to work the hours of 8am – 5pm, Monday – Friday, and occasional over-time

Company Description
A large independent dealer with multiple business categories and services - Office Supplies, Coffee Services, Custom Print, Furniture, Copier and Printer Services.

Source Office & Technology

Address

1605 Grand Ave

Glenwood Springs, CO
USA

Industry

Business