Customer Service Warehouse
- Expired: over a month ago. Applications are no longer accepted.
Source Office & Technology is currently seeking a full-time Customer Service and Warehouse Support Coordinator. This candidate will be responsible for assuring the highest level of customer, sales and warehouse support. The ability to work in a fast-paced, flexible environment on a variety of tasks. Prioritizing customer relationships, ensuring accuracy and promoting one contact resolution.
Key responsibilities may include, but are not limited to:
· Taking incoming calls, chats, and emails from both Customers, Sales Team, and Service Techs
· Accurately placing orders and offering product substitutes as needed
· Process orders, returns, and researching products via the web, catalog and vendor contacts
· Processing returned merchandise back to multiple suppliers
· Coordinate manifests and routes for daily deliveries
· Various receiving tasks
· Participate in some small furniture assembly
· Working in a team environment as well as own independent tasks as assigned
· Communicate directly with customers, sales team, and service technicians to process orders/requests and ensure company standards are met
· Maintain the highest levels of customer care while demonstrating a friendly and positive attitude
· Working in multiple systems to complete assigned tasks
· Participate in Quarterly Inventory
· Other duties as assigned
· Minimum of 1 year Customer Service related experience
· Minimum of 6 months warehouse related experience
· Ability to work with Microsoft office suite – Word, Excel
· Excellent communication skills both verbal and written
· Detail oriented with strong problem solving skills
· Ability to effectively work individually or in a team environment
· Ability to meet employer's attendance policy
· Candidate must submit to a pre-employment drug screening and criminal background check
· Able to work the hours of 8am – 5pm, Monday – Friday, and occasional over-time
Source Office & Technology
1605 Grand AveGlenwood Springs, CO
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