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Customer Service/Operational Assistant

Sound Solutions Inc Mexico, MO
  • Posted: 12 days ago
  • $28,000 to $35,000 Annually (plus commission)
  • Full-Time
  • Benefits: 401k

We are seeking a Customer Service/Operational Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Here at Sound Solutions we truly want to give our customers the best product and experience possible. That's where YOU would come in. You would be responsible for making sure that we have happy customers who feel like they are taken care on every front. You will have the opportunity to work with a great, knowledgeable team who will work alongside you to help make you successful.

Responsibilities:

  • Excellent verbal skills and engaging personality
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve technical issues and concerns and coordinate with technical staff to solve higher level problems
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • College degree preferred but comparable experience will be considered

Sound Solutions Inc

Why Work Here?

We are a company who helps our customers get access to the technology that is the best fit for them.

We are a company who is focused on taking care of our most valuable assets, our customers. We are constantly working to make sure that we match the right product to the right person so that they get the most out of their experience. For over 40 years we have helped businesses with custom solutions in: digital surveillance, drive-thru systems, sound systems, business music, intercom and much more.

Address

1408 N Jefferson, Mexico, MO 65265
Mexico, MO
USA

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