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Bilingual French Canadian Tire Claims Customer Service Representative

Sonsio Arvada, CO

  • Posted: over a month ago
  • $15 to $18 Hourly
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision,
Job Description

Customer Service Reps Needed

Are you looking for a job that offers:
• vacation/paid holidays your first year,
• affordable healthcare, vision, and dental plans,
• employer-paid life and disability insurance,.
• and a 401(k) plan with company match…
• plus many other discounts and perks?

If so, Sonsio is the right place for you!

This position supports Service Operations at the Sonsio Vehicle Protection in Arvada, CO. This candidate will provide operational support to the claim center as well as answer customer inquiries. We are looking for someone who can work with others to deliver outstanding customer service and make meaningful contributions for continuous improvement.

What You’ll be Doing:
Duties include answering incoming telephone calls or chats (both inquiries and claims) and updating related paperwork in a timely manner. Also responsible for researching and resolving claims to ensure customer retention and satisfaction. Training will be provided to ensure complete understanding of the company’s concepts, practices, and procedures.

Experience and Skills Needed:
Excellent customer service skills a must!
Ability to multi-task.
Computer knowledge and typing ability required.

Bilingual in Spanish/English or French Canadian a plus (but not required).

Automotive or tire industry experience a plus (but not required).

COVID-19 precautions

  • Remote interview process
  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place
Company Description
Sonsio is the nation’s largest provider of warranty products and related services to the automotive aftermarket and is committed to the superior service we provide to our ever-growing portfolio of customers. Our ability to deliver on this commitment rests on the shared contributions of our talented and hardworking employees. As such, we are always open to hearing from passionate professionals interested in joining us.

With positions ranging from marketing and sales to product development and customer service, we actively recruit and welcome hardworking, talented, and dedicated individuals who will contribute their time, energy, and brainpower to help us continually improve the products we bring to market and the service we provide to our customers.

Sonsio employees can expect competitive wages and benefits, and a collaborative, team-minded atmosphere that actively supports personal and professional growth.

Sonsio

Why Work Here?
Great company culture, current growth and an exciting future are just a few of reasons why employees enjoy working for Sonsio!

Sonsio is the nation’s largest provider of warranty products and related services to the automotive aftermarket and is committed to the superior service we provide to our ever-growing portfolio of customers. Our ability to deliver on this commitment rests on the shared contributions of our talented and hardworking employees. As such, we are always open to hearing from passionate professionals interested in joining us. With positions ranging from marketing and sales to product development and customer service, we actively recruit and welcome hardworking, talented, and dedicated individuals who will contribute their time, energy, and brainpower to help us continually improve the products we bring to market and the service we provide to our customers. Sonsio employees can expect competitive wages and benefits, and a collaborative, team-minded atmosphere that actively supports personal and professional growth.

Sonsio's Logo

Address

123 Main Street

Arvada, CO
80002 USA

Industry

Business

Website

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