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Customer Service Representative (Inbound)

Softcom Systems Inc Duluth ,MN
  • Expired: 14 days ago. Applications are no longer accepted.
Job Description

Customer Service Representatives (Inbound)

Multiple positions

Hourly Rate: $13/hr. on W2 + benefits

Start date: Immediate

No sales or quota to meet

Inquiries for customer service, and assist customers with scheduling and registration.

Details:

The successful candidates will provide inbound customer support via telephone, email and chat.

Answer all inbound queries as per call flow procedure

Knowledge to process to ensure high quality and customer service

Involvement in motivational activities, implementing feedback given.

Updating various logs like escalation log, complaint tracker etc.

Ensuring data security - for the personal data of customers

Understanding about delivering outstanding customer service

Good verbal and written communication skills

Fluent English

Good Computer Skills

Softcom Systems Inc

Address

Duluth
Duluth, MN
55802 USA

Website