IT Support Specialist
- Expired: December 05, 2021. Applications are no longer accepted.
Society for Science is a champion for science, dedicated to expanding scientific literacy, effective STEM education and scientific research. We are a nonprofit 501(c)(3) membership organization focused on promoting the understanding and appreciation of science and the vital role it plays in human advancement: to inform, educate, and inspire.
The organization is seeking a highly motivated IT Support Specialist that reports to the CTO. This candidate must have excellent communication, multitasking, and problem-solving skills to support the IT environment and assist with the productivity of the organization.
Responsibilities include but not limited to:
Conducting on-boarding training for new hires
Troubleshoot and resolve technical issues including but not limited to workstation/server hardware and software, VOIP, routers, switches, firewalls, etc
Configure, install, and maintain IT users' desktop software and hardware including current versions of Windows, MAC, Antivirus, and Microsoft O365
Setup accounts in Active Directory
Responsible for documenting solutions to problems and developing end-user guidelines
Manage SharePoint content, Zoom, and Slack accounts
Manage department workflow management systems
Track the strategic and operational progress of the department
Reading and understand technical documentation
Communicate and document IT issues in the ticketing system
Support Mobile devices (iOS, Android)
Other duties may be added as defined
Education and Experience:
Associate’s degree in Computer Science, Information Systems Management, Information Technology or relevant combination of education and experience
3+ years in an IT/IS
Knowledge, Skills, and Abilities:
Excellent written and verbal communication skills.
Excellent analytical and problem-solving skills.
Strong teamwork and interpersonal skills.
Light to moderate physical effort: up to 30 lbs.
Experience in the following technologies: Azure, Windows Server, Office 365, SharePoint, VMware, Adobe Products
proven ability to learn and support new technologies with minimal supervision.
Requirements: Must be able to travel for some of the organization’s events and occasional weekend projects.
The Society is an Equal Employment Opportunity Employer. In order to provide equal employment and advancement opportunities to all individuals, the Society does not discriminate against employees or applicants for employment on any legally recognized basis, including but not limited to: veteran status, race, color, religion, gender, marital status, sexual orientation, gender identity or expression, ancestry, national origin, disability, personal appearance, family responsibilities, matriculation, political affiliation, age and/or any other categories protected by the laws of the United States or the District of Columbia.
Please note that this job description is not designed to cover every duty, responsibility and activity that are required of the Donor Research and Portfolio Management Specialist. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Employee assistance program
Flexible spending account
Paid time off
8 hour shift
Monday to Friday
IT/IS: 3 years (Preferred)
Work Location: One location
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