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Veterans Outreach Administrative Assistant

Socially Conscious Company
Chicago, IL
  • Posted: over a month ago
  • $45,000 Yearly
  • Full-Time
  • Benefits: 401k, dental, medical, vision,
Job Description

Job Title: Veterans Outreach Administrative Assistant
Team: Homeless Veterans Reintegration Program (HVRP)
Location: Chicago, IL
Compensation: $45,000 Annual Salary with benefits

Purpose: America Works of Illinois, Inc., a socially conscious company, is seeking an Outreach Admin Assistant to manage front desk duties and conduct community outreach for a workforce development program in Chicago, IL. The ideal candidate is highly skilled in computer and customer service skills, welcoming, and passionate about serving disenfranchised populations, especially military veterans. Women, minorities, and bilingual or multilingual candidates are highly encouraged to apply.

**Please note that per government mandate, all employees are asked to provide proof of COVID-19 vaccination**

Duties and Responsibilities

  • Provides administrative support to ensure efficient office operation
  • Outreach and canvas community hubs such as shelters, non-profits, community-based organizations, transitional housing, public libraries, etc. to identify eligible participants
  • Assist clients with intake and enrollment process
  • Greets and provides warm welcome as the initial point of contact for all participants, guests, and partners at the office
  • Utilizes computer systems (Microsoft Office, Salesforce, etc.) to schedule meetings, send emails, and manage files
  • Manages multi-line phone system, screening and prioritizing calls
  • Conducts outreach to program participants via phone, email, and mailers
  • Assist with maintaining and organizing confidential participant files
  • Cross-train in case management to support case managers
  • Assist with special projects as needed

Desired Qualifications

  • Minimum of 4-year degree, recent college grads are encouraged to apply
  • Must be proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook)
  • Proficiency in Salesforce, Microsoft Teams, and SharePoint preferred
  • Excellent customer service skills
  • Detail oriented with exceptional organizational skills
  • Strong oral and written communication skills
  • Able to meet deadlines and have a high degree of flexibility to adapt to changing tasks and priorities
  • Should be willing to learn other roles and advance, if the opportunity presents itself
  • Passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness


  • Comprehensive Medical, Dental, and Vision Insurance
  • Generous Paid Time Off Package
  • Paid Company Holidays
  • 401K with Employer Matching After 1 Year
  • Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency

Socially Conscious Company


Chicago, IL



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