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Sales/Operations Coordinator

Soccer Shots - Northeast ATL
Lawrenceville, GA
  • Posted: 4 days ago
  • $32,500 to $38,000 Yearly
  • Full-Time
Job Description
Operations/Sales Coordinator

Objectives, Roles and Mission
Soccer Shots recognizes the unique opportunity we have to positively impact children’s lives. We take seriously the job of coaching children. Furthermore, our professionalism is reflected in our communication, timeliness, and positive attitude.

Pay:

Base pay for this position is $32,500 with sales bonuses up to $5,500. Gas stipend and 4 weeks of paid vacation included.
Cultural Objectives for Operations/Sales Coordinators:
A) To model the organization’s 6 Core Values:
1. We Care
2. We Own It
3. We Pursue Excellence
4. We Grow
5. We are Candid
6. We are Stronger Together
B) GiANT Worldwide: To display fluency in GiANT Worldwide. To know your Voice, its value and the value the other Voices bring.
C) EOS/Traction: To display knowledge and competency in our operating systems that come from Traction/ EOS.
D) The Alliance: To join in genuine Alliance with Soccer Shots in its Mission. To go on a Mission that genuinely transforms the company and the manager.
Operation/Sales Coordinator's Mission: To increase the revenue of Soccer Shots GWA season over season and keep the business operationally sound. Role Breakdown:


Operation/Sales Coordinator’s 5 EOS Roles:
1. Sales
2. Account Management 
3. Operational Soundness
4. Trainer & Mentor for Coaches and Staff
5. Customer Service

Sales

1. You will be expected to sell 2 days a week to preschools, daycares, and other childcare facilities
2. Creating excel sheets of protentional accounts will be required.
3. Complete goals set by Owner/Operator

Account Management 
 Our goal is to bring the best experience not only to the kids and parents in our program, but also every school in partnership with us. Our focus in account management is making the schools we work with a priority.
1. Visit each school monthly
2. Ensure all coaches and staff are professional in their interactions with school staff
3. Attend school open houses as needed
4. Run tables/marketing as needed
5. Have a NPS of 80 from directors6. Drop off gifts to the schools during the season 7. Handle all conflicts immediately with professionalism and care

Operational Soundness
  Soccer Shots positions itself in the marketplace as having simply the best coaches and program. 
1. Maintain Set Labor %
2. Ensure all budgets are kept throughout the year
3. Keep team focused and aligned to company vision and values   

Trainer and Mentor for Coaches
To increase the quality of our company culture, increase retention, coach/staff engagement and to have the pulse of the team, the Operations/Sales Coordinator serves the team through mentorship and role modeling to the coach and team. You will formally oversee coaches and staff, informally communicate with coaches for assistance, and set the standard and culture for our coaching team.

1. Connect multiple times a season with staff to support them and be a listener.
2. Help the team more quickly identify and resolve front line coaching issues.
3. Attend all coach trainings.
4. To set a fun tone which reflects our company’s core values at all times.
5. To be a coach of coaches Customer Service
Prompt, reliable, and professional communication—responds immediately to customers (parents, directors, staff), and always responds to supervisor and other SS support staff within 24 hours.

1. Answer phone calls and emails for the business within 24 hours2. Conflict resolution in a professional and prompt way to all customers

Operations/Sales Coordinator Objectives
1. Add a minimum of 15 schools a season
2. Increase players at all sites (i.e. tables, marketing, and other means)3. Identify new public locations and secure them
4. Respond to all emails/phone calls within 24 hours
5. Attend and play a leadership role in coach orientation/on-boarding meetings and seasonal
trainings
6. Be a coach and mentor to Soccer Shots Coaches and Staff.7. Increase staff quality and retention.8. Read a book assigned per month for leadership growth9. Keep all accounts in good standing

Coaching and Staff Leadership

  • Coaching 8-10 classes per week in season as a part time staff member.
  • Covering a coach with another coach or with self.
  • Takes a leadership role in trainings
  • Apprenticeship Square staff trainings with Director of Coaching
  • Growing self through reading through books and other materials
Work Environment
Physical/work environment requirements:
Functions in a temperature-controlled office environment a portion of the time. Work requires ability to sit, stand and walk throughout an extended workday (8 – 10 hours); position requires use of fingers, hands, and arms on a consistent basis for keyboarding and phone work; position may need to lift up to 50 pounds on occasion; excellent vision skills (with or without correction) are required. The standard office environment has moderate noise levels associated with computer equipment, customers, and phone conversations. Position may occasionally have the need to be exposed to an inside/outside sports environment.

Also functions in an inside/outside sports environment a portion of the time. Work requires ability to run, stop, stoop, bend (a physical, exercise type regimen) in a minimum of 30-minute increments per session. Position requires use of hands, arms, legs, and feet and may include lifting up to 50 pounds on occasion. Moderate gymnasium like noises are associated with this position as well as excellent vision skills (with or without correction.)
NOTE: The job description above is a full-time position requiring no fewer than 30 hours of work per week. During busy seasons, it will be necessary to work additional hours, including some weekday evenings and Saturday mornings to meet deadlines and to exceed goals. At times, position is required to stand, run, walk, and communicate in an outdoor environment through duration of work assignment.

Flexible work from home options available.

Soccer Shots - Northeast ATL

Address

Lawrenceville, GA
30046 USA

Industry

Business

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