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Director of Client Services

Snowball Print Marketing Santa Clara, CA
  • Expired: over a month ago. Applications are no longer accepted.
The Director of Client Services will serve as a leader within the business, growing team talent, as well as managing internal programs and client services efficiency to increase overall performance. This role will also work to build impactful relationships with client senior leadership. Responsibilities ● Create, lead and inspire a team of high-performing, cross-functional Account Managers ● Coach, mentor and supervise team; demonstrate strong leadership, provide direction and professional development. ● Build and maintain long-term relationships with client senior leadership. ● Work directly with the CEO on proposal efforts and manage new business pitches from development to signature on designated accounts. ● Contribute regularly to the growth plans of the business and long-term strategy. ● Proactively manage resource allocation and company investments to drive client growth and profitability. ● Develop and implement plans and programs to support day-to-day account activity and long-term business objectives. ● Deliver work that is strategically rooted and creatively driven to produce business results. ● Be intimately familiar with our clients’ business, competition and marketing objectives in order to clearly define business problems and apply insights. ● Willingness to get your hands dirty as a direct owner of Key Account Teams. Requirements ● A history of client leadership and experience developing solutions and driving ROI in offline marketing channels. ● Experience leading and managing a team ● Proven track-record of leading successful growth programs with $10M+ annual marketing budgets. ● 5+ years of experience at a leading print management or direct-response agency. ● Deep knowledge of direct marketing strategy in offline channels The Perks ● Company Health, Vision and Dental Coverage SB covers 80% Employee + 20% of Dependents ● 401(k) contribution with up to 5% match ● Unlimited PTO Snowball welcomes candidates of all backgrounds to apply. We are looking forward to meeting you! Employment Type: Full Time Years Experience: 5 - 10 years Bonus/Commission: Yes

Snowball Print Marketing


Santa Clara, CA
95054 USA