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Head Manager

Boston, MA
  • Over a month ago
  • Full-Time
Job Description

Head Manager

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

It’s an exciting time to be part of our growing retail company, with US headquarters in Philadelphia, PA. SNIPES is a global sneaker and streetwear retailer with almost 400 doors in Europe and 300 doors in the US. Key brands include Nike, Jordan, Adidas, Timberland and UGGs. Our mission is to move street culture forward through our communities.

To achieve this mission, we operate as an “entertainment company with a little bit of retail”. Our customer journey starts in our communities where we support, empower, and celebrate in order to earn the right to do business there. We are deeply engrained in our neighborhoods and work with many local partners to provide experiences and tell our stories – be it at food drives, music festivals, skate tournaments, dance contests, basketball games, or in one of our 700 state-of-the-art doors. To ensure our stories have reach, we also regularly work with global partners such as our Chief Creative Office DJ Khaled, Snoop Dogg, Rick Ross, or brands such as Sony PlayStation and Sprite.

We entered the US market in 2019 through two acquisitions and have been extremely well-received by our communities, customers, and brand partners. We completed our third acquisition at the end of 2021, and in March 2022 acquired a fourth company in the US. We are geared up to invest more in our communities, our brand, and points of sale to unlock further growth across the US.


Responsible for managing all aspects of store operations within their home store to ensure the achievement of multifaceted functional objectives


  • Communicate the stores operational goals and directives to maximize the store teams contributions towards meeting the sales plan
  • Complete schedules, operational tasks, visual merchandising and follow processes within specified timelines
  • Ensure the payroll budget is met without compromising our customers’ expectations
  • Partner with District Manager and/or Human Resources on associate relations issues, which may include situations where termination may be warranted
  • Actively participate in meetings, on conference calls and others to inspire ideas, foster innovative thinking, identify opportunities and business observations, communicate best practices and determine solutions through open and honest dialogue
  • Responsible for building a strong team that delivers sales and profit results
  • Provide honest and effective leadership with integrity that builds a performance-driven culture
  • Motivate team performance to drive sales by providing effective, timely feedback and evaluations on their specific productivity goals and performance
  • Identify the development needs of the individuals/team and trains to the knowledge and skills required. Maintain further development through ongoing and consistent coaching
  • Recognize desired behaviors and deals effectively with poor performance situations through coaching to win with constructive and developmental feedback
  • Identify succession opportunities with Associates who demonstrate the ability and willingness to progress and works with them to develop their capabilities towards next level advancement

Key Partners

  • Store Management
  • Human Resources
  • District Manager
  • Store Operations Manager


  • High School Diploma or equivalent
  • College preferred
  • 4+ years of experience in retail
  • 3+ years in retail management
  • Strong drive for results
  • Proven competent performance in the job
  • Must be able to work a minimum of 45 hours a week


  • Coaching and developing
  • Strong leadership skills
  • Analytical thinking
  • Communications and organizational skills

Physical Requirements

  • Sitting – 1 Hour at a time, 2 total hours during regular work day
  • Standing – 1 hour at a time, 3 total hours during regular work day
  • Walking – 2 hours at a time, 3 total hours during regular work day
  • Lifting – 3 pounds frequently, 40 pounds occasionally
  • Carrying – 3 pounds frequently, 40 pounds occasionally
  • Hand Use –
    1. Simple Grasping – Frequently
    2. Power Grasping – Occasionally
    3. Pushing & Pulling – Frequently
    4. Fine Manipulation – Frequently
    5. Keyboarding – Occasionally

  • Reaching –
    1. Above Shoulder Level – Frequently
    2. Waist Level – Frequently
    3. Below Waist Level – Frequently
  • Positioning –
    1. Bends (waist level) – Frequently
    2. Twists (waist level) - Occasionally
    3. Squats – Occasionally
    4. Crawls - Never
    5. Kneels – Occasionally
    6. Climbs (ladders) – Occasionally
    7. Climbs (stairs) - Occasionally
    8. Balancing - Occasionally


Job descriptions are used for informational purposes only, are not to be considered all-inclusive of responsibilities within a position and may change periodically with or without notice. In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at-will policy of the Company, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause.

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.



Boston, MA
02130 USA



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