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Customer Service Representative

The Phillip Charles Group -Taylor, Auburn Hills, Livonia, & Southfield Troy, MI
  • Expired: 17 days ago. Applications are no longer accepted.

Our client, a nationwide insurance solutions firm is looking for a Customer Service Representative to support the disbursement and reconciliation department. The Customer Service Representative is responsible for reconciling multiple accounts against bank records. The Customer Service Representative is a critical member of the team that identifies any discrepancies daily and keeps proper notes on the bank reconciliations.

The salary range for this position is between $29,120.00 - $31,200.00, the work schedule is Monday – Friday between 8:00 a.m. – 6:00 p.m. occasional overtime.

This is a temporary to hire position.

Customer Service Representative Duties:

  • Manage homeowner’s insurance claims.
  • Work with contractors to ensure that they are licensed & bonded to make repairs.
  • Issue proper payments to contractors.
  • Ensure that all inspections are completed and passed.
  • Manage a large load of claims on a daily basis.
  • Respond to requests about check status.

Customer Service Representative Requirements:

  • High School Diploma/GED, Associates degree preferred
  • 1+ years working in the mortgage or insurance industry
  • Must be proficient with MS Excel, Word & Outlook
  • Good math skills

Customer Service Representative Skills:

  • Ability to prioritize and plan daily work assignments
  • Comfortable working in a fast-paced, deadline driven environment
  • Strong written and oral communication skills

Snelling has been serving the local metro Detroit area for the past 30 years and has built incredibly strong partnerships with our clients, candidates and employees.

Customer Service Representative Assistant:

  • Direct Deposit or Pay Card
  • Weekly pay
  • Paperless Online Time Keeping
  • Paid Holidays
  • ACA Compliant Medical Insurance
  • 401(k)

Interested and qualified candidates for the opening should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview.

The Phillip Charles Group -Taylor, Auburn Hills, Livonia, & Southfield

Why Work Here?

Awesome work environment, great perks, employees are valued!

EXPLORE YOUR EMPLOYMENT OPPORTUNITIES WITH THE PHILLIP CHARLES GROUP You don’t just want a job. You want options—employment opportunities that are not only ripe with potential for rewarding career growth, but opportunities that can enhance your life. We understand. More importantly, we believe you have every right to be discerning about your choices. After all, not all employment opportunities are equal. And neither are all job recruitment agencies. The Phillip Charles Group is your advocate whether you are a seasoned veteran or a new grad still trying to determine your career path. We know how stressful and time consuming finding the right job can be. We make it less stressful. Unlike other job recruitment firms, The Phillip Charles Group is committed to: Listening Mentoring Providing a pulse check of the current job market Helping with everything from composing a killer resume to prepping for the big interview Open communication and delivering honest feedback Always having your best interests at heart Recruiting specifically for positions and projects that have already been defined; not in anticipation of what might be coming down the pike. DON'T SETTLE FOR IMPERSONAL RUNAROUND Tired of sending your resume into cyberspace? Disheartened by job recruitment agencies that don’t return your call? Frustrated by recruiters who miss the mark when it comes to matching your skill set with the right employment opportunities? We believe work is more than a paycheck—it’s meaningful and personally rewarding in ways that go beyond simple financial gain. Want to work with a company that is an industry leader? Looking for your place with an organization that’s socially responsible? Dream big and we’ll get to work.


Troy, MI
48084 USA