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Full Time Customer Service Representative - START ASAP

Smart solutions
Virginia Beach, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Entry Level Customer Service Representatives speak directly with existing and potential customers on behalf of the clients. They are equipped with knowledge about the benefits of the brand. Our management team also coaches the Customer Service Representatives on the comparison of the clients and competition based on their in-depth research. After entry-level training sessions, the Customer Service Representatives will be able to have meaningful conversations with customers, troubleshoot concerns, and answer questions.

Entry Level Key Responsibilities:

  • Speak directly with customers on behalf of clients
  • Memorize client information to communicate the benefits of the brand line
  • Build rapport with potential customers to secure repeat business
  • Attend all group meetings to learn best practices for speaking about clients
  • Ability to troubleshoot concerns and answers questions to satisfy customers
  • Assist with tracking brand exposure and sales data to communicate results
  • Ability to communicate with all levels of management, customers, and clients
  • Passion for working hands-on with the event process from beginning to end
  • Enjoy activate engaging team members to generate the best results


Qualifications for the Entry Level Customer Service Representative:

  • One to two years of previous customer service or sales is helpful
  • Above average communication skills are needed
  • Full training is provided for the entry level role

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Smart solutions

Address

Virginia Beach, VA
USA

Industry

Business

View all jobs at Smart solutions