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(CSR) - Customer Service | *No Experience Necessary*

Smart Technology Alexandria, VA
  • Posted: 12 days ago
  • $46,000 to $55,000 Annually
  • Full-Time
  • Benefits: 401k

Customer Service Representative *No Experience Necessary*

FTI is looking for a Customer Service Representative with strong Customer Service Skills to work for their busy marketing company. The successful applicant will be able to work as part of a growing friendly team. Experience with customer-facing roles is an advantage but not essential.

This is a fantastic opportunity to join this highly successful marketing company that offers a broad range of market-leading products coupled with a dedication to outstanding customer service offering superb training and career opportunities.

You will be working within an extremely dynamic and successful new business team developing existing and attracting new businesses where a flair for sales and customer development are vital.

The Role:

To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time inquiries and pro-active management of marketing. Establishing and maintaining effective relationships with specific managers and end-user customers.

Participating in promotional and re-active marketing campaigns will also be part of the Customer Service Role.

CSR Main Responsibilities:

· Providing an excellent standard of Customer Service.

· Answering customers' queries and questions.

· Sales reporting and tracking day to day progress.

Successful candidates will possess the following attributes:

· Great customer service communication skills

· Good organizational skills applied to our customer service process

· Willing to take responsibility and accountability

· Experience of working alone and as part of a team.

· Hard working and have a problem-solving attitude.

· You must be enthusiastic, motivated and willing to learn

Previous experience in customer service is not essential as full on the job education will be given, but office/retail/sales experience would be useful. If you feel you have the right skill set for this position please apply by clicking on the 'apply' button. Send us your resume and please feel free to call us if you would like any more information regarding the role.

It would be a huge plus if you have the following work experiences: Customer Service Adviser, Customer Service Representative, Customer Service Officer, Customer Service Associate, Customer Service Assistant, Customer Service Supervisor, Customer Service Coordinator, Customer Service Consultant, and Customer Service Agent. Sales Adviser, Sales Representative, Sales Officer, Sales Associate, Sales Assistant, Sales Supervisor, Sales Coordinator, Sales Consultant, and Sales Agent. Marketing Adviser, Marketing Representative, Marketing Officer, Marketing Associate, Marketing Assistant, Marketing Supervisor, Marketing Coordinator, Marketing Consultant, and Marketing Agent. General Business, Entrepreneurship, Summer Job Experience, Entry Level Role, Promotions, Retail, Direct Advertising, Sports Minded, Sports Enthusiast, Competitive Mindset, Business Development, Business, Internship, Management Trainee, Full Time, Part Time, Bilingual

Smart Technology

Why Work Here?

We are excited to announce our Brand New Smart Technology division here!

"For the past 10 years, Fast Company, the world’s leading progressive business media brand, has compiled an annual list of companies that exemplify the best in innovation. Vivint Smart Home joins other top innovators on the list including Amazon, Google, Apple, Airbnb, Spotify and Facebook." We are dedicated team of marketing innovators. Our team of account managers take our clients' brands and directly puts them in the hands of the consumers. This approach has helped us grow as a company as well as help the team grow into future business owners. We are committed to building client relationships, dedication, and innovation.


Falls Church, VA
Alexandria, VA

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