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Customer Service Representative
Smart Solutions Burke, VA
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Customer Service Representative

Smart Solutions
Burke, VA
Expired: November 16, 2023 Applications are no longer accepted.
  • Full-Time
Description

Due to recent expansion, we are actively seeking a candidate for this entry-level position. Full training is provided to prepare you for the leadership role.

Responsibilities:
  • Receive and process customer purchase orders.
  • Enter orders via telephone or on a provided tablet.
  • Enter electronic, paper, and manual orders online.
  • Verify and confirm customer orders and delivery expectations.
  • Quote prices according to uniform pricing strategy and current market pricing.
  • Track order exceptions and maintain as needed.
  • Engage in sales with preferred customers.
  • Provide direct customer service to new and current customers.

Teamwork:
  • Collaborate with team members.
  • Foster good communication and cooperation within the organization.
  • Coordinate routine aspects of customer orders, requests, and inquiries.
  • Identify and use internal resources as needed.
  • Support team goals.
  • Be receptive, flexible, and adaptable to change.
  • Understand competitors and their services.

Qualifications:
  • Previous experience in sales, customer service, or a related field is a plus.
  • Student mentality - willingness to take direction and learn.
  • Strong leadership qualities.
  • Ability to build rapport with clients.
  • Ability to thrive in a team environment.
  • Ability to hit personal and team goals.
  • Work effectively in a fast-paced environment.
  • Proactive thinker and solution-oriented.

Address

Smart Solutions

Burke, VA
22015 USA

Industry

Business

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