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Sales Support Specialist

SlingShot Connections Fremont ,CA
  • Posted: over a month ago
  • $18 to $20 Hourly
  • Contractor
  • Benefits: dental, medical, vision
Job Description

Overview:

We are looking for a qualified Sales Support Specialist to join our team. You will process orders, provide support to sales representatives, conduct reports using Excel, Pivot Tables, VLOOKUP’s, and respond to customer / prospect queries. Our ideal candidate is an experienced professional with knowledge of sales, data entry and customer service best practices. We expect you to perform well in a team environment and have exceptional interpersonal skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

 

Responsibilities:

-Process sale orders in a timely fashion

-Duties will include order processing / entry utilizing Excel, Pivot Tables and VLOOKUP’s

-Ensure data integrity and quality across key reporting systems to provide consistency of data

-Handle a high volume of inbound orders over the phone

-Provide troubleshooting assistance for customer orders, account statuses and relevant problems

-Provide data and guides to help the sales team

-Stay up-to-date with new product and feature launches and ensure sales team are on board

-Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience

-Records information and ensures quality of data in Salesforce and other internal systems that support sales

-Proactively execute and provide guidance on sales and service requests

-Investigates system discrepancies quickly and finalizes solutions

 

Requirements:

- Proficient in Excel ( Pivot Tables and VLOOKUP’s)

- Proficient knowledge of MS Office Tools (Word, Excel,Outlook, etc.)

-In-depth understanding of sales principles and customer service practices

-Ability to prioritize and meet deadlines in a fast-paced environment

-Excellent phone communication skills

-Analytical and multitasking skills

-Teamwork and motivational skills

-Strong organizational and time management skills

-Excellent 10-key and typing accuracy

-High level of attention to detail

-Demonstrated ability to work unsupervised and mange time effectively

-Willingness to work on a flexible schedule

-College degree preferred, but not required

Company Description
The SlingShot advantage is our talent team’s focus on candidate relationships. Innovative, creative recruiting and placement are our priorities. With our agents’ long-time industry experience, SlingShot Connections prides itself on the ability to secure in-demand talent and expertly match it to individual company cultures.

SlingShot Connections

Why Work Here?

Great company to have on your resume and provides you with the opportunity to grow!

The SlingShot advantage is our talent team’s focus on candidate relationships. Innovative, creative recruiting and placement are our priorities. With our agents’ long-time industry experience, SlingShot Connections prides itself on the ability to secure in-demand talent and expertly match it to individual company cultures.

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