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Customer Service Representative - BA Degree Required

SlingShot Connections Palo Alto, CA
  • Posted: 12 days ago
  • $25 Hourly
  • Contractor
  • Benefits: Vision, Medical, Dental

Professional Experience/Background to be successful in this role:

  • Confident, articulate phone presence and written communication skills

  • Sales or customer support experience at a tech company preferred

  • Experience with problem-solving and complex troubleshooting

  • Proven ability to multitask, prioritize, and manage time effectively

  • Ability to work full-time from Palo Alto

  • Knowledge of credit card processing or POS systems preferred.

Strongly Preferred Experience/Skills:

  • High volume software support experience via chat, email, or phone

  • Familiarity with CRM systems (Zendesk) and practices

  • Experience supporting customers in a Software as a Service (SaaS) environment

  • Financial technology experience (B2B preferred)

  • Banking or accounting experience

  • Bachelor's degree

Competencies (Attributes needed to be successful in this role):

  • Functional/Technical Expertise

  • Values

  • Learning Abilities/Tech Savvy

  • Communication

  • Team Player

SlingShot Connections

Why Work Here?

Great company to have on your resume and provides you with the opportunity to grow!

The SlingShot advantage is our talent team’s focus on candidate relationships. Innovative, creative recruiting and placement are our priorities. With our agents’ long-time industry experience, SlingShot Connections prides itself on the ability to secure in-demand talent and expertly match it to individual company cultures.

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