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Full Time: Customer Service Associate - Competitive Pay

Private Management Firm - Clean Energy Gaithersburg, MD

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Are you looking to start a Customer Service Career TODAY? - We are looking for 3 full-time Customer Service Associates.

There’s never a dull moment with Skyhook Enterprise. Our extraordinary team tackles every challenge with enthusiasm, creativity, and while we focus on producing results, that does not mean we do not have fun along the way. We promote open communication and good old-fashioned hard work.

If you think you have what it takes, APPLY NOW!

We are focused on building brands from the ground up and support each other in this team effort. If you are great at what you do, share our core values, and want to change the face of client relations with us, submit your resume!

We pride ourselves on providing exceptional customer service. We are looking for an individual who is ambitious, detail-oriented, energetic, loves to chat, and most of all have a desire to help our customers select the right products for them.

 

Job Description:

  • Customer Service Associates provide prompt and friendly customer support via multiple channels on issues ranging from simple to complex

  • Customer Service Associates process orders and returns

  • Customer Service Associates troubleshoot technical issues for customers

  • Customer Service Associates skillfully assist and retain customers through positive customer relationship building

  • Customer Service Associates provide product recommendations and advice when needed

  • Customer Service Associates meet and exceed service, accuracy, and productivity expectations

  • Customer Service Associates communicate with Team Leads and/or Management to correct and prevent customer complaints/issues

  • Customer Service Associates suggest improvements to enhance company communications

  • Customer Service Associates assist with various projects

 

Qualifications:

  • No experience necessary, a customer service background is a plus

  • Punctual and consistent attendance is required.

  • Open availability required.

  • Must be available to work overtime, holidays, and weekends as needed

  • Strong written and verbal communication

  • Solid problem-solving skills

 

Previous Experience that would be an asset to our team:

  • Military experience in the Army, Marines, or Navy. This shows organization, structure, and discipline as a focus

  • Sports backgrounds - a lot of our team were student-athletes either in high school or college with some playing professionally

  • Team-based work experience in which communication and time management were both critical

 

 

Candidates with the following experience should apply ASAP:

Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate

Company Description
We work on behalf of leading providers of clean energy solution providers to build a strong rapport with customers that leads to repeat business and huge market gains. Skyhook Enterprise has built a growing campaign for upgrading the lives of people to the smartest and most modern business marketing services in the world.

Private Management Firm - Clean Energy

Address

Gaithersburg, MD
USA

Industry

Business

View all jobs at Private Management Firm - Clean Energy