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Customer Service Representative

SkySource Solutions
Atlanta, GA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Service Representative to join our fortune 500 team! You will be responsible for helping customers by providing product and service information and resolving technical issues. The ideal candidate will have experience working in a team environment, multi-tasking throughout the day and ensuring customer needs are met.

Responsibilities:

  •  Answer incoming inquiry calls from customers in a professional manner.
  • Process Rx and stock orders accurately.
  • Address customer concerns regarding billing and services rendered.
  • Refer complaints of service failures to designated department managers for investigation.
  • Give estimated order completion times to customer, monitor own “promise jobs,” and notify customers of delays.
  • Use tools supplied to communicate with internal and external customers (DVI Promise Report, SalesForce, email, Rapid Response, DVI Job Notes, tracking deliveries)
  • Keeps abreast of products, availability and pricing.
  • Is consistently at work and on time.
  • Ensures work responsibilities are covered when absent.
  • Must be able to work overtime when needed including weekends and holidays.
  • Arrives at meetings and appointments on time.

Company Description
SkySource Solutions believes in attaining success. We know success is important to our clients, applicants, candidates, and our internal staff and want to be an integral part of that process.

The SkySource Difference: We are not just another staffing firm! We truly care about our candidates long-term success and how we get there together. So the BIG Question is... How do we get there?
Our team of Recruiters come with 5 plus years of industry experience and are not looking to just find you a job. We truly care about your short-term and long-term career goals and understand what's important in making that next career move. We want to understand what you are looking for from a cultural, compensation and benefits perspective.

Apply today and experience the SkySource difference!

SkySource Solutions

Why Work Here?
Building on over 25 years of experience, SkySource will find the right opportunity for you!

SkySource Solutions believes in attaining success. We know success is important to our clients, applicants, candidates, and our internal staff and want to be an integral part of that process. The SkySource Difference: We are not just another staffing firm! We truly care about our candidates long-term success and how we get there together. So the BIG Question is... How do we get there? Our team of Recruiters come with 5 plus years of industry experience and are not looking to just find you a job. We truly care about your short-term and long-term career goals and understand what's important in making that next career move. We want to understand what you are looking for from a cultural, compensation and benefits perspective. Apply today and experience the SkySource difference!

Address

Atlanta, GA
USA

Industry

Business

Website

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