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Fraud Department Supervisor

SkyBridge Resources Saint Petersburg ,FL
  • Posted: 3 days ago
  • $28,131 to $47,642 Yearly
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

We are still hiring during the pandemic of COVID-19 (or Corona Virus). Your health and safety is #1 priority at SkyBridge Resources. We will be conducting video/phone interviews during this time to ensure your safety.

 

About This Role

 

Our client is currently looking for a Supervisor for their fraud Department within the Tampa Bay area. You'll be joining their rapidly-growing Team to coach staff and provide direction.

 

Responsibilities for Supervisor:

  • Provide direction and leadership to staff; guide and coach staff in the completion of their daily responsibilities and ensure that established policies and procedures are followed.
  • Assign and manage workflow among representatives
  • Ensure direct report development, including training, coaching, and refresher classes.
  • Aid in skill development for agents as identified through department roadmap
  • Monitor production levels, including representative adherence and schedules to ensure adequate staffing for volume of inbound and outbound calls
  • Perform necessary personnel actions such as interviewing, hiring, transfers, promotions, performance appraisals, compensation, counseling, disciplinary actions, and terminations in consultation with management and HR

 

Requirements:

  • Bachelor's degree (preferred)
  • Financial Fraud experience (3 years minimum preferred)
  • Management or Supervisor experience (1 year minimum required)

 

What you'll get:

  • Full Benefits including healthcare and 401k
  • Great laid back company culture
  • Career advancement opportunities
Company Description
SkyBridge Resources is a premier staffing company providing a wide array of capabilities and expertise to our customers. We understand that there is no such thing as a one size fits all approach to recruiting and work closely with our customers to provide cost-effective and customizable strategic staffing solutions.

SkyBridge Resources

SkyBridge Resources is a premier staffing company providing a wide array of capabilities and expertise to our customers. We understand that there is no such thing as a one size fits all approach to recruiting and work closely with our customers to provide cost-effective and customizable strategic staffing solutions.

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